Hotel Marina Riviera

Clean modern convent

Location

No coffee pot in room, no ice machine, needs updates. Barking dog next door.

Excellent location. All the rooms have view of the lake. There are three floors. We were on the 2nd floor with a balcony. Room was compact, very clean. Nice bed. Property is well-maintained. Friendly and helpful staff. Smart TV. The curtains are room darkening, but some sun light gets reflected from the top of the frame which could be an easy fix. There is a restaurant on site that has happy hour. Breakfast is available just on weekends. Few minutes walk to the village shops and restaurants. Kettle could be provided in the room for Tea lovers. There is coffee in the lobby area. We loved our stay and will return back soon.

The location is awesome. It’s right on the lake and the view is wonderful. You can walk to the Village. The atmosphere is was very warm and welcoming. The staff is awesome. The rooms are so very charming and have private balconies that overlook the lake. It was clean. The only downside is the noise level. We travel quite often and we have never stayed in a louder hotel. The hotel doesn't seem to be insulated for noise. We could hear people casually walking down the hallway, kids crying through walls, and what sounded like a non stop stampede in the room above us. We were bummed. The hotel was so great in every other way.

We really enjoyed the atmosphere and appreciated the attention to detail throughout the property. The staff was incredibly friendly and responsive. We had an issue with noise during our stay, and the team addressed it promptly and professionally.

The staff were very welcoming and hospitable. This is the perfect hotel to visit if you want a view of Big Bear Lake. The amenities are one of a kind with a private beach, come plunge, sauna, and fireplace in some rooms.