Peppers Beach Club and Spa - Palm Cove

I LOVED the happy, friendly, helpful staff!! NOTHING was any bother for anyone!!

Being a privately owned apartment it was much better equipped that one provided by a hotel chain. It had a really good outlook over the pool and came at a better price.. The Beach Club is a great facility with a fantastic pool. Would definitely stay again.

The only downside is that one has to circumnavigate the building to get to the pool. The units below have direct access but don't have the view. It is only a minor inconvenience.

Pool area was amazing

The facilities were excellent, and the housekeeping team was incredibly friendly and approachable, going above and beyond to ensure our family had a comfortable and enjoyable stay. The pool area was spotless and very family-friendly, making it a great place to relax and spend time together.

The bar staff at the pool area weren’t very friendly and seemed quite serious. I tried to engage in some light banter with the bar staff, but they seemed uninterested and not very responsive.

The resort facilities. The apartment was a great set up and beds really comfy

If I had to say one thing - Stairs up to the apartment.

Superbe piscine lagon avec bar incorporé Très belle chambre avec une baignoire spa sur notre balcon (gardez votre slip de bain, il y a quand même des voisins) c'est un vaste complexe hotelier mais on s'y sent très à l'aise sauf .....

si votre voisin de la chambre du dessous décide de faire un barbecue sur son balcon et que toute la fumée entre dans notre chambre sans déclencher les alarmes (???) car c'est un complexe hotelier qui a des chambres en propriété privée (un peu bizarre)

-Amazing resort pool with a beach and swim bar, although the pool was freezing cold and the main spa pool was broken the entire stay. -The room had a lovely view over the water. Perfect location super central and walkable to restaurants and cafes, right on the water front -The interior of the room was very clean

-The room needs some serious TLC in every aspect. The outside area was neglected with rotten mops and buckets left out at the door to the patio. This is meant to be a 5 star resort!? -The spa bath was fifthy and the wooden encasement was rotten and falling apart. -Every time you shower the entire bathroom would flood significantly as there is barely a 1 cm drop that stops the water at the shower door and the drain doesnt keep up. -Kmart plastic jug in the room, again this is 5 star resort? -The hairdryer supplied was broken and was sparking when switched on. - there was no carpark allocated for this room. We were offered a park to use but every time we went to park there some random car had taken the spot, so we gave up on it. This meant a 5 to 10min walk every time back to the car/resort. Parking on street is extremely limited and hard to find. -Check in is a bit trickier due to this being third party managed you have to go to another location and pick up and drop off keys to check in and out, we were aware of this when booking.