Hampton Inn Selma

Dee dee and Donna were great!

Nothing lacking.

I like the look, cleanliness, staff, the area

N/A

Didn’t expect her to be a gym in my king suite

The food was great, the staff is very friendly, helpful and nice. Spacious suite rooms.

Booking.com is not updated with the current version of the building. They do not have whirlpool baths in the king suites anymore.

Friendly staff, and the front desk staff, Dee Dee was there when I checked out and made sure I was taken care of. The room was clean and comfortable. Great location and easy access to other areas of interest.

Our request for a bottom level room was granted. Breakfast was OK.

We were charged an additional fee at check in for our pet, even though our room was booked with a pet via the website. I'm not sure why the additional fee was not included in the initial booking, or even mentioned anywhere for that matter. We booked this hotel strictly for the fact that it had an indoor swimming pool for our 9 year old, even though it was about $80 higher than the Holiday Inn Express next door. The pool was closed and the pool area looked gross... again no mention of this information anywhere on the website (Hotel or Booking.com). Between the hidden pet fee and the extra we paid for the indoor pool option, we could have stayed 2 nights elsewhere. The beds are horrible... worst mattresses ever! The door to our room had about a 1 inch gap all the way around it, photo included, which didn't give a great sense of security and added to the following issue. Our room was full of Asian Lady Beetles (look like lady bugs), which can be toxic and irritating to dogs. This was nice to have to worry about while traveling with our Cane Corso... you'd think with charging an additional pet fee they could at least make sure the rooms are safe for animals. Lastly, there was a raw sewage smell immediately upon exiting the hotel... which we quickly found the source of while taking our dog on a potty break. There appeared to be raw septic oozing up out of the ground in the grassy area on the side where we parked/stayed.

I have been here for over two weeks. There has not been any problems with staff. my room is clean, and i get good service. These employees have been great: Donna-kitchen, Dee Dee, Mo, and one other, but I forget her name. these 3 work the front desk. Catherine, Christy, along with 2 other in Housekeeping have done a good job too. There has been a very kind and helpful guy in maintenance named Dayvon. the breakfast is always good. Donna is an asset to your Hotel.

Location to where we were for a family function

Elevator was a bit jerky going down