Super 8 by Wyndham Ruston

Not a good place to stay..holes in the bedding, and stains on the sheets. Dirty walls, dirty doors. The place needs an upgrade for the price that was paid.

Was here for business and this hotel did not meet expectations for a good stay in Ruston. The room was not the best condition. Burn holes in the blankets and stained pillowcases and sheets. Iron leaked water and ironboard couldn’t even stand. Bathtub was dirty. Sink water only ran warm. Fridge had an old STINK smell so I did not use it. There was no breakfast. One night, three guys were sitting in front of the hotel smoking and the smell filled the parking lot. The day of checkout, the staff called me at 9AM to ask if I was checking out at 11AM?? Then called me at 10:30 to rush me out of the room? At 11AM, two ladies knocked on my door to ask if I’m leaving. I’ve never experienced this at ANY hotel for checkout. When I checked out, I was told I couldn’t get a receipt and the staff (Gia) was very rude and unprofessional. I rate this hotel a 0/5 if I could. Would never recommend this anyone.

Ac waa good. I asked for more toilet paper and a blanket and didnt get either.

😎

I'm calling the health department because they admitted to having bed bugs

Clean

This was a great stay. I would have given everything a higher star level if the bathroom has the Dove dispenser for toiletries that other properties provide. Also, if they had firm pillows and extra hand towels on check-in. In all fairness it was a last minute reservation.

The hotel only had 2 rooms and the 1st room had a broken toilet, so we had to change rooms. The 2nd room was filthy with an eye lash in the bed in the fridge and on the floor. Dirty pillows and cigarette burns in the top sheet. Blood was under the seat of the toilet. I called hotels.com and the front desk lied and said they put me in another, but they didn’t have any rooms available. I asked them why did they lie and they said that I should have called them instead of hotels.com. Hotels.com did not believe me and would not help me with another hotel and I purchased the insurance. That company hung up on me. Don’t stay here. I had to go to the front desk so we could have clean linen. The floor and fridge was dirty and I sent pictures to both the super 8 and hotels.com. Hotels.com gave me a $75 credit instead of assisting me with a refund and finding a new hotel room. POOR SERVICE!!

Room sheets and towels had stains and cigarette burns. Non smoking room smelt like a smoking room.

Small bathroom and needs better bedding. Good for the price.