Sanderling Resort Residences

Everything is nice but the facility just need some serious upgrade.

The room rates are highway robbery for the quality of the rooms. They have clearly not been maintained. The rooms are old, dated, stains on carpet, stains on furniture, furniture falling apart, nasty dirt and dust that looks like it’s been there for decades. There was an awful smell in the hallway. There was a large bug crawling on the wall in my room (NOT the small, mosquito-like bugs they mentioned on a sign in the room). There was hair in my bed. This hotel is advertised as AAA four diamond, but there is no possible way that is true. I paid an exorbitant amount of money for this nasty room for two nights and left a night early because the room was so nasty. Also, the grab and go breakfast options at the hotel are limited to small boxes of cereal, muffins, and egg sandwiches that have been sitting out and will be heated up by a hotel employee, and you have to pay for those. The beach chairs/pools chairs are worn out and gross to sit on. The food from the pool bar was not good. Finally, to add insult to injury, when I checked out a night early I was told I could not receive an invoice because I was checking out early. A few days later after I got home, I checked my credit card statement and saw a large charge. I called the hotel the person I spoke with said that I was charged an additional $40 per night “resort fee” since I had booked through Expedia. Buyer beware. This place is not what is advertised in terms of the room, amenities, and fees. Not customer centric.

I have stayed numerous times prior to this visit. It is sad to see the condition of the property - peeling paint, worn carpets, very worn furniture. No bell staff out front to help 2 ladies with luggage up steps. No staff available to assist with umbrellas and chairs on beach and not enough umbrellas for number of guests on the beach. In summary, this property is in serious need of renovation. We love coming here and look forward to future improvements, (hopefully).

It’s a little dated, but overall great water. Food was good.

I am blown away by the sanderling. What a beautiful resort. I understand it needs some updates and will undergo a renovation in November, but this hotel is absolutely wonderful. Beachfront with many dining options and remains chic and timeless. We will be coming every year now.

Outstanding and the bed/mattress and pillows were the best ever!

We like the location of this property. Overpriced rooms for the condition and amenities of property. Food in the restaurant is good quality (breakfast and dinner). Service was slow, we were told this is because it was close to end of season (mid-August) and that the servers were tired. No beach service, chairs and umbrellas are out for you to place. Each day the waves washed up onto the shore during high tide and washed into umbrellas and chairs. When the wind picked up it blew umbrellas over and along the beach. Think it would be safe if there was a beach attendant to keep an eye on these things. Towels at the resort (family) pool ran out daily. Overall, we would stay again because of location and that this is the only hotel to choose from for the area.

We had a lovely stay at The Sanderling, it was a late Summer quiet vibe which was perfect. Some areas are a little worn and could use some updating but overall a great long weekend getaway.

very accommodating and well trained staff

Hotel staff was extremely helpful and friendly Convenient to everything The food at both restaurants was outstanding