Studio 6 Rosemead, CA

The room was fantastic, I was not expecting such a nice room. I've stayed at a lot of motel 6 rooms, and this one is by far the best. The full kitchen, nice big shower, comfy bed. All around just a great stay.

Everything

I can't complain

Absolutely unacceptable experience on February 19. We booked a double-bed room and requested first-floor access due to a disabled elderly family member. We were traveling with two kids and one elderly parent who has difficulty walking. At check-in, the front desk first said there was one first-floor room with one bed. Then after seeing my mother struggle to walk, he suddenly said no rooms were available at all. When we questioned the inconsistency, he became hostile, yelled at us, and told us to “get the f*** out of here.” Using profanity and yelling at a family with children and a disabled elderly person is beyond unprofessional. We felt disrespected and discriminated against. This behavior is unacceptable and management needs to address it immediately.