Family Inns of America - Mobile

Nothing. It was not safe. I’ve traveled over 60 countries, many third world countries. I’ve never had a worse experience!

Unsafe and very noisy (from people and highway) outside. Bathtub also unsafe. Filthy room, stains on the walls, sheets and furniture, cigarette burns on the sheets. TV and refrigerator didn’t work properly. No coffee pot. Sticky residue covering every surface. Several people selling and doing drugs openly. Someone tried to enter our room after midnight three different times so I did not sleep at all. There is no one to help at night if there’s an issue. This is by far the worst hotel experience I’ve ever had. I’ve stayed at countless hotels throughout the US and numerous countries. I’ve never left one bad review ever, but this place warrants a cautionary warning!

They charged twice in my debit car and now they doesn’t answer my chat

I arrived at the hotel at 8:30 and it was already considered a "late" arrival and so my check-in went through a small window counter. The noise from the traffic outside heavily disrupted this process. The staff tried to scam me on 20 dollars when giving the change to my cash payment. When I noticed this they did not bother to apologize. I got asked if a smoking room would be fine for me, to which I replied that absolutely not, since my reservation clearly stated it should be a non-smoking room. They allegedly gave me a non-smoking one, but in there I found an ashtray. In the end they changed it to another one with no ashtray in the room, but it definitely smelled like a smoking one too.

Lit confortable. Eau bien chaude.

Très bruillant, juste à côté d’une voie rapide. On ne peut pas entrer dans l’office, il y a un petit hublot on dirait une prison. Le taxi m’a dit de ne pas sortir dans ce quartier là nuit...donc je ne me suis pas sentie en sécurité.

Everything