Sleep Inn Bowling Green North

Breakfast was a non-event. Ya'll can do better.

It was very clean and had a great breakfast option with helpful and friendly staff. We had a clean room with everything we could need.

The building was modern and in great condition overall. The room wasn't sparkling clean, there were some slight issues in the bathroom (minor mildew in the shower and the like), but overall it was a level of clean that felt very comfortable. The linens were very clean, no signs of bed bugs or anything else. The breakfast had a couple edible options, but it wasn't the best. Check-in staff was not rude, but not friendly either. My main complaint was related to the staff the following morning. There was no one stationed at the front desk, only a clipboard requesting that guests check-out by putting down their name and email address (not great on the privacy factor). There was a staff member chatting on the phone in the breakfast/lounge area however. She greeted us pleasantly when we came in, but then continued to gossip on the phone about people she knew drinking and smoking, as well as about her upcoming court date. She also used a particularly profane curse word within clear earshot of my 11 year old.

Customer service needs some work.They give me a room and if somebody else is room. I get in and magically. The computers are down so they had a hard time. I set there for 45 minutes to get a room key. And that was wrong came back down and they finally gave me another room with a double bed and which I asked for a king bed. And the room that I had smelt like a old musty person was in there.

Great place to stay! Very clean!

👍

Paid for king was given a double complained about not having what we paid for and was only given a king room once we asked for our money back that they had the whole time

Clean, quiet, great breakfast, friendly staff.

Nice

Breakfast has improved with the new ownership