Comfort Suites Tulsa Central

Nice

At least 2 booking workers

The location.

Everything else. The staff upon checking in was rude, the rooms were cleaned minimally, the pool was freezing and the hot tub was barely room temp. It was a very disappointing stay.

現金_$150のデボジットがあるとは思わなかった。おかげでATMに行く破目になった。無駄な手数料が発生した。 布団に染みがあり気持ち悪かった。

The property was in a good location.

The property is out dated.

Room was good sized. Clean lobby. Clean breakfast area.

Food wrappers behind the microwave. Pizza crust under the pullout couch. Hot tub was warm at best.

Having my items before they got stolen.

Upon arriving the room was dead bolted from the inside. However we did not have time to waste, as we were from out of town and missed 2 exits. So we were running late. We made sure the window was locked because one of the rooms was on the first floor. After returning later that night, our room got robbed. My whole suitcase with all my clothes and bath stuff was gone. My brother and sisters' tablets were gone. The staff pretended to be helpful and nice but never followed through on their claims. The police in Tulsa are useless, which did not help either. The manager Sue was unreachable the night of the robbery. Next morning, I ask for a refund for 1 room because I'm trying to be reasonable. She agreed! I called 2 days later and she said she "already issued the refund for 1 of the rooms". It has been almost 2 weeks and I have yet to see this "refund". They said that the cops eventually came after we left for home the next day and reviewed the footage. Did anything come out of it? No! Even though there was a camera facing the window and the door. I don't know if this is a fake camera or what. It ruined what was supposed to be a relaxing experience. The whole time had to be devoted to working with the police in attempting to track the items. Just all for nothing.

Had indoor pool and working hot tub

Didn't have anywhere to park so I ended up parking at the hotel next door and walking over, beds weren't the most comfortable, hair on the shower walls, mascara on the bed sheets, bathroom floor was dirty, bathroom door could only open halfway because it hit the toilet. chlorine levels were crazy high in the hot tub everyone's eyes were killing them until we could get back to the room and shower. We wouldn't stay here again.

The staff was great and the breakfast was great.

The place was clean but needs some maintenance. We were without water for a few hours but it was fixed without any inconvenience.