Masuya Ryokan

Fantastic old Japanese Ryokan. The owners were absolutely fantastic. Very friendly, kind and extremely helpful. Rooms were clean and spacious. The bedding was very comfortable. One of the best beds in our experience with other tatami mat style rooms. Onsen was small but had everything you need and outdoor open air section available. Would highly recommend. If we are ever back in the area, we will stay again.

No complaints. Maybe some fresh paint on walls in the hallways upstairs.

This is a magical and very old, historic, and authentic Ryokan. The family running it are some of the kindest people we've met in Japan. Exceptional food, lovely and peaceful indoor and outdoor hotsprings, and out-of-this-world service. The breakfasts and dinners blew us away every time. In addition to shuttling us from and to the bus stop, Ken even drove us to a couple of different places for activities we wanted to do since we didn't have a car. There is great hiking and even various wineries in the region (in addition to hot springs and temples). The family was very patient with our limited Japanese and utilized a translator app to make sure we were comfortable.

Wouldn't change a thing. It's good to understand that this is a building from the 1800s, so it doesn't have central heating for example, but they put space heaters in every room.

The Ryokan was beautiful and perfect for travellers who are looking for a traditional Japanese experience. The house was full of character and it felt authentic and out of time. we loved the views, the layout and the space we were given. The staff were lovely and attentive to our needs — they even privatised the onsen for us two and offered lifts to get us from the bus stop. They were a lovely family, we will keep a beautiful memory of our stay.

A very lovely experience in a very authentic Ryokan. Staff are very nice and friendly. Breakfasts and dinners are truly authentic Japanese fare. Would love to visit again!