Portara Seaside Luxury Suites

Sehr freundlicher Empfang. Der Pool am Zimmer war richtig toll. Der TV kam aus der Decke.

I chose your hotel primarily to enjoy the advertised jacuzzi. Unfortunately, it was not functioning during my stay. You then offered me the option to use the jacuzzi in the neighboring room, but it had a strong chemical odor and visible mold on the headrests. These issues significantly affected the quality of my stay. Despite this inconvenience, the hotel refused to provide any compensation, which I find highly disappointing given the impact on my experience. I am submitting this review to express my dissatisfaction and to file a formal complaint regarding the conditions I encountered and the lack of customer support.

Location was close to town: shops, restaurants, buses, ferry, all were within reach and that was the best part of this.

The cleaning was subpar... When we arrived we noticed we didn't have any toilet paper or towels, but since we received the room a bit earlier than the check-in time, we thought that was just a small slip. However, during our 6 night-stay, nobody replenished our toilet paper ( we had to go buy our own ) and no fresh clean towels were provided. It was obvious the cleaning is not the strongest point. Everything in the room was dusty and a bit worn out. I find that unacceptable for a property that considers itself "luxury". Cleaning is not a luxury, it is a must. The rooms facing the back street don't have any privacy. Basically there's one terrace for 2 rooms, each with their own jacuzzi. So imagine using that jacuzzi ( that again, nobody ever cleaned ) and seeing your neighbours do the same thing within 2 meters. The back street also seems to be some sort of meeting point for local teenagers during the night, so it can get loud. And if you think the rooms facing the sea are better, please consider that Naxos is quite windy so you might not be able to enjoy your sea view either. This property was really bad value for the money we paid, wished we should've paid more attention to the bad reviews.

Walking distance from the ferry port. The suite was beautifully finished, ultra modern and very hi-tech in a fantastic location. Janine the property manager was extremely helpful and the transition from collecting us from the port to handover was streamlined to perfection along with all the local tips of gems to visit on the island to make the most of our stay.

The kitchenette needs a proper work surface at the side of the sink to prepare drinks and food instead of around the vanity units, also sufficient cutlery was needed and a toaster. The maid service was just to empty the bins. Proper light switches needed at the side of the bed for getting up in the pitch black room so as not to fall down the 2 concrete steps the bed was elevated on.

Great location. And fantastic hosts

Nothing

Las vistas al mar y la cercanía eran insuperables, también veíamos el templo de Apollo y habían accesos directos a la calle principal donde habían restaurantes y tiendas locales y muy cerca del Ferry

Por poner una pega , diríamos que la cama era demasiado dura , pero para una noche estaba muy bien

We had a wonderful stay at Portara Suites! The room is beautiful, very comfortable, and has an amazing view. Everything was spotless and well taken care of. Janine was simply exceptional — very kind, polite, and always ready to help. She took care of everything we needed with great attention and warmth. It was a perfect experience in Naxos for us. 💙

The staff is trully amazing with a welcome.at the port at arrival and excellent advices on restaurants and things to do. The location is fantastic 2 minutes from.the ferry and the city old town 1 min. You can park the car around as well for free. The view is just stunning with the sea and the temple.and the jaccuzi on the terrace. You can swim right in front with dozens of fishes and crsytal clear water. Perfect location to explore the island. The flat is very confortable and well equipped. Good security as well.

The flat condition is a little bit used by the seafront location and many clients so it is a little bit used. There is no soundproof isolation between bathroom and bedroom due to the door itself providing no intimacy.

La gentillesse de l'accueil, la proximité du port où l'on est venu nous chercher, la proximité de la vieille ville, la situation de la chambre face à la mer, le modernisme de la chambre

L'établissement a refusé de nous rembourser la dernière nuit alors que c'est la compagnie de bateau qui a changé ses horaires quasiment au dernier moment, nous empêchant de rester la dernière nuit