Howard Johnson by Wyndham San Marcos

My daughter and I were very disappointed. The floors needed cleaned, the air was off so it was hot in the room, (it did cool off nicely by the next day) the sheets and bedding was stained, the decorative pillows were dirty with different types of stains, the wash clothes were stained up - I did ask for different bedding and towels and felt like at least they came from a “clean closet” in the office. We had to change everything though/ maybe that’s normal though. The woman at the desk was less than friendly but the man was pleasant. The breakfast really was nonexistent and the office/space it is held in feels dingy and dirty. The outside space was pretty gross and it is very loud inside the room from outside noise. The pool looked nice but we didn’t spend any time there in order to swim because the hotel was so uncomfortable. I know this is silly but we were on the second floor with no elevator. Ice machine was working but missing a piece so it was loud and the ice came out crazy. I guess you get what you pay for but the pictures on the listing 100% don’t match the hotel in real life. Sadly. I did add one pic of the worst bed, we ended up sleeping in the other bed together as it was the least dirty/stained. I’m sad to leave a negative review but I should have read more before I stayed.

My daughter and I were very disappointed. The floors needed cleaned, the air was off so it was hot in the room, (it did cool off nicely by the next day) the sheets and bedding was stained, the decorative pillows were dirty with different types of stains, the wash clothes were stained up - I did ask for different bedding and towels and felt like at least they came from a “clean closet” in the office. We had to change everything though/ maybe that’s normal though. The woman at the desk was less than friendly but the man was pleasant. The breakfast really was nonexistent and the office/space it is held in feels dingy and dirty. The outside space was pretty gross and it is very loud inside the room from outside noise. The pool looked nice but we didn’t spend any time there in order to swim because the hotel was so uncomfortable. I know this is silly but we were on the second floor with no elevator. Ice machine was working but missing a piece so it was loud and the ice came out crazy. I guess you get what you pay for but the pictures on the listing 100% don’t match the hotel in real life. Sadly. I did add one pic of the worst bed, we ended up sleeping in the other bed together as it was the least dirty/stained. I’m sad to leave a negative review but I should have read more before I stayed.

Friendly and easy check in. Large room. Comfortable bed. Great for a place to sleep for the night. Reasonably priced.

Good value for that area

Mike , the manager was super friendly and courteous! He made sure our stay was amazing. The Customerservice and helpfulness that he had to stop gave wonderful! Thank you for everything Mike . thank you for helping us with Our service pet, for being completely understanding and helpful.

Dirty and not professional at all they didn’t have a room when we got there. Also kept bugging us about the pet fee when we have service dogs, which is illegal.

The deadbolt on our door was not lined up properly so it did not come close to locking. The AC was loud and would not stay cold. The entire system was outdated with no temperature setting at all. The ice bucket had black grime in it and the coffee pot was missing parts so it was impossible to make a cup of coffee. Overall it was doable for our one night but I will definitely not stay there again. When I shared the concerns with the front desk staff at checkout they did not seem to care too much because they didnt write anything down to convey to the staff.

The room was a mess when I get the room, they’re moving us to a new room and was okay, beds has chocolate crumbs, and the breakfast was a joke, no bowls for cereal oh no! Terrible stay!

Towels looked dirty

Good stay