Kiahuna Plantation Resort Kauai by OUTRIGGER

Old property and old furnitures ( some have mold)

This reservation is a scam. I booked an ocean view room with additional costs and ended up in a room that had a view of a hedge and the Sheraton in front. I pointed out that I had booked an ocean view room and they told me that I had to book a front view room which unfortunately was not among the options on Booking. They offered to change the room the next day, with all the inconveniences of changing the room, with a room that still had very little view of the ocean. The third alternative was to pay an additional 125 dollars a night to go to an ocean front option: In addition, the room was dirty. The cost of 600 dollars a night is the same as that of large hotels in the same period. I am Genius 3 plus, I called customer service who did nothing to resolve the situation. In short, this place does not even remotely resemble the one proposed. I attach the photos to show the ocean view room (!) and how broken and dirty was.

Everything

Beautiful buildings and grounds. Friendly staff.

Wonderful stay, we wanted to stay forever!

The location is perfect! The grounds outside were well kept. It was inside the property that wasn’t great , especially for the price. It lacked severely in cleanliness! We had mice turds in the kitchen which I brought to the attention of the front desk twice. They did not seem to care. It smelled like mold in the living area. There were ants in the bathroom. The towels are rough and low quality, just like the tissue and toilet paper. It’s too bad because it is a beautiful location.

Met the owners very friendly

I would stay here again.

Overall location

Unit 418 was Functional but oldish. Located relatively far from the beach ( .5 mile)... no view of ocean. Kitchen ware - pan and pot not functioning well with the induction cooktop.

It is a very nice location and condo. But the cupboards were very dated, crooked and wouldn't close. They need to take the time to remove any left over stuff that has expired. You had to wiggle the dishwasher door to get it closed. The refrigerator had a water leak inside. We were on the lower level, and could hear EVERYTHING from the residents above us. Overall the resort is very nice and the people who run it to the great job.