Comfort Inn Blue Ash North

No complaints nice stay

Hallway smelled. The room was musty. The food was good!

Upon leaving the premises I showed the young lady a picture of my granddaughters back where she had been bitten and let her know that someone needed to change the sheets on both beds. I had asked for a manager, but was told a manager would not be available until Monday. Frankly, I have never heard of that before, and unfortunately no manager as of a week later has reached out to me because of the incident involving my granddaughter. There are lots of hotels within walking distance of the Comfort Inn that we stayed at. So do yourself a big favor, and go elsewhere.

Goog

Hospitality from the linen & cleanup

Adequate accommodations that served our purpose.

Our stay was financed/paid through a travel app prior to our travel dates, yet when checking IN my DEBIT (used to secure reservation through travel app) card was CHARGED AGAIN! The error transaction was discovered IMMEDIATELY (on June 18th) and actions to obtain a refund were initiated immediately…however, despite management providing a receipt stating the refund…NO REFUND/resolution has occurred to date (June 24th). This issue has CERTAINLY caused an unexpected financial burden on our family.

Our room did not feel clean. There were 5 different hair types on the wall of our shower when we arrived. One of our comforters had holes in it with the cotton lining exposed and coming out. Our tv had a huge blue line through the center making it difficult to focus on watching the tv in the evening

I know not a lot of people take baths anymore, but the drain plugged didn’t fit so nobody could bath. That’s pretty unfortunate with a six-year-old special-needs daughter. There was a loud noise that sound like a huge generator that kept kicking on and off during the night. There was two earwigs. Only had two very, very little garbage cans. Positive thing was is that the beds are very comfortable, pillows are comfortable. The pool is very nice. And not crowded lol. Makes me kind of wonder why nobody was swimming in it but my daughter and myself swim in it both days that we were there. Breakfast was just that. Not great but not awful. Overall, the hotel is decent, but we will try somewhere else next time in town.

My room, the breakfast, the pool, and customer services

THE POOL WATER COULD'VE WARMER

Bed was very comfortable and shower was hot/refreshing

There needs to be better signage on how to access the hotel. We went around the block only to end back up where we should have turned the first time. But there was no sign and it was at the back of property of two other hotels.