Holiday Inn Express and Suites New Orleans Airport by IHG

The Spa......Staff swapped my room out because the first room was having an issue with the spa. The manager on duty was awesome. I sadly cant remember her name at the moment. But she was totally awesome!

I have no complaints

I like it, always clean and comfy. Some of the showers need a little attention bc the faucets are old but always clean.

I feel like breakfast was lacking this time. Coffee wasn’t working at either machine, and there were less choices of food. No butter for the biscuits to be found anywhere.

Location

Seemed old and muggy

Clean, safe,

Staff were not helpful when needed.

Comfortable bed and clean room, and WiFi worked well

Staff were non existent- the first member of staff to check me in was on a call on speaker phone the whole time, didn’t ask me for any ID, and just handed me my key with no other info about breakfast, elevators (all the usual stuff). The “shop” was empty except for a few tubs of ice cream, so I had to ask at reception for water (which I was given). Then at check out there was nobody at the desk, and no bell. I have emailed for a copy of my receipt, still no response.

Very comfy bed for me to watch law and order in peace

I dont have a dislike

Juste à côté de l'aéroport avec service de navette gratuite. Personnel très aimable