TownePlace Suites by Marriott Ft Lauderdale West (Newly Renovated)

We got the suite for two weeks, and it was very quiet and immaculate.

Had a family meeting and we did book several rooms. I did book one for me on 05-23 for two nights and one to my kids for 05-24 for one night . On 05-24, late at night, during my kids checkin, after arriving from a long overseas flight, was informed that their room was not available due to overbooking, and that they would need to move to another hotel. After 45 minutes awaiting for a solution, it was informed that the room was not available @ the system, but there was a room physically available... this situation did cause a lot of frustration and stress. After complaining with operations manager next day, Dajahquan Smith did offer a 30% reimburse of the amount paid, and that we should contact Hotels.com in order to request the credit. Please provide us the credit on my credit card.

Great

The stay was great, everything was clean, quiet the breakfast was great, and staff was very helpful when needed.

I guess the property was recently remodeled and renovated. Hotel is very clean and nice. They did a good job. The staff is nice and courteous

The room was very clean. The brd was comfortable! The staff were inviting.

There’s no room to accommodate luggages if you come early. Some hotels allow to leave luggages with them in a secured room if you come early. Breakfast area is small. Reception is small. No place to gather if you are a big group.

Thank you so much I m so happy

Staff was very friendly

I would change the hot breakfast options. It was the same thing everyday! Other than that everything else was great!