Hampton Inn & Suites By Hilton- Newark Airport Elizabeth

It was close to the airport and had easy access from the highway.

The whole facility is ragged. The bed was lumpy and had no support. The air conditioning could not be adjusted. Most important, we booked this hotel because it had an airport shuttle running every half hour. On Tuesday it ran very late. But on Wednesday on our way to the airport, we checked out and spoke to the man at the desk. Then we waited outside for the 6 am shuttle. At 6:05 I checked with the desk, and the man told me there was no shuttle until 8 am. He could have told us that at 5:50 when we checked out. Luckily, we did book a ride share quickly and we made our flight. O would not recommend this hotel.

O quarto é ok.

Um horror o atendimento. Nunca responderam minha dúvida sobre o shuttle. Mas pior foi a experiência real. Um error na chegada , inexistente para ir pegar um voo!!! Fui na hora acordada, shuttle parada, funcionários indiferentes ao meu desespero. Eu tive que ameaçar chamar a polícia para eles chamarem um táxi. Uma total irresponsabilidade num hotel de aeroporto.

Muy cerca del mall, se puede ir a pie si se prefiere, habitaciones tamaño estándar para estos hoteles, personal amable

Sofa cama en muy mal estado, imposible dormir ahí, se sienten todos los resortes

La habitación limpia

El personal de recepción fue descortes y poco amable, además el día que llegamos el Shuttle no funciono durante toda la mañana y al día siguiente tuvimos que esperar más tiempo de lo programado

Clean and comfortable

Rooms were small. Only 1 elevator in the entire hotel worked. Fire alarm went off at 7am because someone burnt a bagel. Lack of communication from staff as to what was going on was disturbing.