Tea Garden Lodge

easy close to downtown

no microwave, you cannot reach anybody after hours

This stay was very disappointing; I regret not reading the reviews more carefully before booking. Check-in isn’t until 4 pm (why so late?), and instead of a normal reception, guests are expected to stand outside in freezing weather and text a number to self check in. I saw several guests standing next to a closed reception door also confused with this setup. This could easily be handled with an automated message sent at 4 pm with clear instructions. The room itself was shabby, with visible dirty spots on the walls. The bathroom had no proper ventilation other than a window, and there was black mold growing on the ceiling, which is unacceptable. The TV setup was also frustrating: no basic channels, only apps, and it froze almost every minute. The WiFi was very poor as well. The worst part was that the TV turned itself on twice during the night, waking us up. I guess it may have been reacting to another room’s remote control. Parking was icy and felt unsafe. It hadn’t been raining or snowing for a couple of weeks, yet the ice was still there. And we paid $183/night for this service! Overall, it felt like the Tea Garden staff simply don’t care. You are paying only for the location, which is good. I would not recommend staying here.

I would never come back to this place ever. The staff don't care about their guests at all. Wondering who gave them 10 points for wifi? Wifi was very poor even at night.

Todo limpio, suficientes toallas en el baño, el señor de la recepción fue muy amable.

La descripción del cuarto decía que tenia microondas pero no fue así y las cafeteras no tenían el vaso para calentar el agua solo estaba la base.

Close to gondola

The shower looks like a horror movie scene.

Location

The room is so outdated it's gross. You can't take you socks off and walk on the dirty stained carpet. There was mold on the ceilings. The room was the most expensive room I've ever stayed in and yet it was the most outdated and dirty.

Basic coffee machine in room was adequate. Check in procedure is remote via text message and key code. Shower was excellent and the room was clean, beds very comfortable.

AC units were a little janky, but worked. There were some screws/other hardware on the floor, but room looked to have been recently remodeled. WiFi was a little slow, but worked.