Homegate Studios & Suites San Antonio Medical Center

It is dingy,dirty,and in need of serious cosmetic work

This needs to be condemned can’t believe how they are still running this business city code needs to be notified

Extremely dirty and shady place.

Por fuera el hotel está espantoso, hay gente que vive ahí que tiene apariencia de homeless , no sé si los ayuda el gobierno para que vivan ahí , parece como cárcel o de esos suburbios que salen en las películas, no hay vigilancia ni cámaras de seguridad, es hotel de hindúes.

The place looks like it should be used as a horror movie set. The buildings were in disrepair, the room smelled, the air conditioning did not work. The sheets had stains on them, and in short my car would have been a more comfortable place to stay.

If a hotel could be a crack den this would be it. There are people walking around and looking into windows at all hours of the night. My room had so many white stains on the carpet and burn marks on the covers and sheets and even the counter. The room was a non smoking room so I smoked outside. I put my cigarette butts in one of the cups they provided with some water to make sure they were out before I placed them in the trash. Now they are keeping my deposit accusing me of smoking in the room. They even charged more than what the receipt for the deposit shows. I would hope other guests aren’t bamboozled into thinking this is a decent place. It’s not safe, the employees do not want to help. The lady working the counter during my checkout wouldn’t even take my key back and was trying to find my deposit thinking it was cash. When I told her it was on my card she let me know they were returning it and that I was good. I gave them the benefit of a doubt thinking I would be getting my deposit back. Well I was wrong. When I checked my bank I see the charge from the hotel was in fact more than the $50 deposit and when I called to inquire about it the girl who answered kept telling me on her receipt copy it was only showing $50 and that the extra charge was from my bank. I tried to explain to her that there wasn’t an extra charge just one for a different amount. She didn’t want to comprehend and just telling me that I wasn’t getting it back and it was only $50.

Very outdated. New owner.

Hotel looks abandoned and dirty nothing like the pictures

The door to my room did not close properly and had huge gaps where light came in. The bathroom door was tore up as well as other areas.

Peaceful