Quality Suites San Antonio Brooks City Base

The room was great, clean very comfortable beds, loved the extra pillows on the bed. It was quiet...very roomy. The hotel has great breakfast . Was able to get a late check out ans rest. The only issue was the maid was knocking at checkout and had to tell her please check with front desk we have paid for late checkout. I would stay there again. Great price for such a nice comfortable stay.

I spent the night of January 2 with my family there. Very bad experience. The room was dirty, the sofa bed was not ready, and I had to go to the reception to request sheets for the bed and more towels because there were fewer towels than the number of people in the reservation. And to make our experience worse at 5:00 am the fire alarm got activated without any explanation. After more than 5 times someone from maintenance arrived and just disconnected it when I complained to the front desk they only told me that the alarm had no battery and that's why it had been activated. Very bad service. The breakfast buffet consisted of unflavored waffles and cold coffee... I don't recommend that place.

Walking into our hotel room, the carpet had wet odor to it. The bed sheets did not look new, still smelled like previous guests’ body odors. The restroom tiles were falling apart and the bathtub drain was clogged. I went to front desk to request a different room. The second room also had similar smells too it (wet carpet, broken restroom tiles, and bed sheets smelled). When I asked for extra blankets, even the extra blankets smelled old. It was already very late in the evening and too late to cancel my reservation, good thing was that it was only for one night stay.

Clean and decent, friendly staff and great location, just 10-12 minute drive from river walk which is a big plus.

The queen suite had a washbasin outside the shower, while it may be handy when getting ready in parallel but in reality it gives no privacy and disturbs the other people who are sleeping. So, it is just the placement.

Not happy

All good

We almost missed breakfast but barely made it before 9:00 A.M. The location was prefect because it was very close to my son’s home and to the place where the party was held.