Pestana Village Garden Hotel

The hotel has the parking and the nice pool. Everything is well organized. The stuff is very nice. It is located 20 minutes walking from the center. There are many restaurants close to the hotel.

The concerts are till 11pm and it doesnt allow to sleep. The breakfast could be better. The pillows are not very comfortable.

Good hotel overall. Note there is no air conditioning. They have ceiling fans. The property has older aged look/decor but other than that its clean and tidy, very friendly staff, good food included.

Loved the hotel aesthetic, the hotel itself was beautiful

External area.

The internal area like the bedroom is terrible. Old and uncomfortable bed. No air conditioning, very hot room and noisy fan that made it impossible to sleep both nights due to the value and noise from the fan. The most important thing in a stay is the room and this is a minimum when paying 430 euros over two nights for something so uncomfortable. The bed was really uncomfortable. And the noisy ceiling fan had to buy ear plugs. Breakfast and dinner were good.

many things at the hotel are broken or not working. broken tiles around swimmingpool, broken tabknob shower swimmingpool. several broken sunbeds, very old an several broken parasols( also not enough for all the beds), the fountain in the lobby was not working. our toiletseat was loose. no airco allthough on the topfloor and so all the heat reaches that floor.this hotel obviously needs renovation. there was a small barcounter which you could reach from within thr swimmingpool. but drinks were not served there because the waiter had to do 3 steps down for this. also the drinks-vitrina in that part of the bar was not in use and broken. the elevators in the hotel worked fast but make an uncomfortable noice and they take a bump when arriving at the wished floor which causes anxiety with the guests.there was a happy hour every day , however we were obliged to take these drinks from the bar inside instead of ordering them at the swimmingpool bar. the protocol for the parking( with payment) was not explained at all during our check-in. for several days we drove in& out withiut any problem. sudeenly after 4 says the gate did not open and the were screaming at us through the intercom they we are not guests and that we had to come to the reception to pay the parking! I think this was quite a rude manner of communication to 4 guests which pay 2700 euros for a stay of only 5 nights! also the food at the buffetrestaurant was not what we expected. some undefinable fish stew and some small pieces of tough meat , and a kind of very salt peasoup at out first evening. this is why after this evening we never had diner there again, allthough we alteady paid for halfboard.we had diner in the many splendid restaurants within 5 minutes walking distance of the hotel. most of the staff seems to work in old protocols which are not allways efficient or logical to work with in 2024.

Beautiful surrounding, beautiful garden and pool, the stuff was probably the best of all

Parking for 10e/day

10 min walk to town Lovely and clean Room lovely Pool area good

Sun beds tired and uncomfortable Staff slow to provide service Very difficult to book Al le carte all full up at 10am on arrival