Grand Hotel

Very good hotel!

Elhelyezkedés rendben

A szálloda színvonala nem éri el az 5*. A szoba zajos egy belső udvarra néző szobát kaptam ahol a zajok fokozottan felerősödtek. Kézmosó részére szappant biztosítottak, szappantartó nélkül. WC lehúzási lehetősége csak akkor ha a fedél lehajtásra került. Három csillagos hotelban jártam már ami jobb felszereltséggel minőséggel volt előkészítve.

Historical building, great location.

Overpriced for a tiny room, not enough towels or soaps. Breakfast items were not replaced in a timely manner.

Mycket trevligt Hotel, bra läge, bra service.

The hotel and location were very good. Although it was definitely not 5 star. My room was very small, could not fit a bedside table in. In the bathroom were 3 shampoo complementry bottles, no shower gel. I had no milk in the room. The double bed had 2 single duvets on it which was not very comfortable. I asked if I could get a drink at the bar, and was told the bar was not open, I had to wait and have a drink with my evening meal. I went half board, and my evening meal was what they gave me, no choice, and it was cold. I did tell the receptionist she said the hotel was usually only bed and breakfast? Why did I pay for half board?.. The next evening she asked if I wanted dinner, I said no, she then said I hadn't paid for al a carte restaurant, very confusing, as paid a lot of money for my holiday. The breakfast was very good, a lot of choice. The staff were not helpful, couldn't get to see manager, as was never there when I was. I would not recommend anyone going to the Grand Hotel krakow.

This is now o one of my top five hotels. Loved the sauna and fitness room (I was the only one who used it!), grand stairs and stained glass, breakfast buffet and central location v my only complaint was I walked too much!