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8.4 / 10 Guest Rating

Grand Hotel

ul. Sławkowska 5/7, Kraków, pl

Grand Hotel - main view

About the Property

Luxurious 5-Star Hotel near Main Market Square

Elegant Rooms with Modern Amenities: Indulge in the charm of period furnishings while enjoying modern comforts like full HD LED TVs, air conditioning, and free Wi-Fi in every room.

Culinary Delights at Grand Signature Restaurant: Treat your taste buds to traditional Polish and European cuisine at the award-winning Grand Signature Restaurant. Don't forget to savor freshly baked cakes and aromatic coffee at the Grand Café.

Exceptional Services and Recognition: From classical room designs to 24-hour front desk assistance, Grand Hotel ensures a memorable stay. Recognized by the Michelin Red Guide, it stands among the top three hotels in Kraków.

Experience luxury and convenience at Grand Hotel - Book your stay now!

Facilities & Amenities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Guests under the age of 18 can only check in with a parent or official guardian. If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box. When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Palace Suite - Photo 1
Palace Suite - Photo 2
Palace Suite - Photo 3
Palace Suite - Photo 4
Palace Suite - Photo 5
Palace Suite - Photo 6
Palace Suite - Photo 7
Palace Suite - Photo 8
Palace Suite - Photo 9
Palace Suite - Photo 10
Palace Suite - Photo 11
1/11

Palace Suite

This room features wooden interiors and ornamental elements and a marble fireplace. Free bottle of mineral water is offered.

85 sqm
Sleeps 2
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Palace Suite

Non-refundable
Breakfast Included
20% OFF$1,137.51

$910.01

Includes taxes & fees
Deluxe Double Room - Photo 1
Deluxe Double Room - Photo 2
Deluxe Double Room - Photo 3
Deluxe Double Room - Photo 4
Deluxe Double Room - Photo 5
Deluxe Double Room - Photo 6
Deluxe Double Room - Photo 7
Deluxe Double Room - Photo 8
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Deluxe Double Room

Providing free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as city views. The unit offers 2 beds.

27 sqm
Sleeps 3
1 Sofa bed (Variable Size)
1 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Double or Twin Room

Non-refundable
Room Only
20% OFF$231.91

$185.53

Includes taxes & fees

Deluxe Double or Twin Room

Non-refundable
Breakfast Included
20% OFF$270.03

$216.02

Includes taxes & fees
Economy Double Room - Photo 1
Economy Double Room - Photo 2
Economy Double Room - Photo 3
Economy Double Room - Photo 4
Economy Double Room - Photo 5
Economy Double Room - Photo 6
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Economy Double Room

Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The air-conditioned double room features a flat-screen TV with satellite channels, a private entrance, a mini-bar, a tea and coffee maker as well as a quiet street view. The unit has 1 bed.

20 sqm
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Economy Double Room

Non-refundable
Breakfast Included
20% OFF$231.91

$185.53

Includes taxes & fees
Business Room - Photo 1
Business Room - Photo 2
Business Room - Photo 3
Business Room - Photo 4
Business Room - Photo 5
Business Room - Photo 6
Business Room - Photo 7
Business Room - Photo 8
Business Room - Photo 9
Business Room - Photo 10
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Business Room

1 Large Twin Bed150 sq feet Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - LED television Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Visual doorbell notificationNon-Smoking, pet friendlyRoom/bed type depends on availability at check-in

14 m2
Sleeps 1
1 Twin bed (90-99 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Deluxe Suite

Non-refundable
Room Only
20% OFF$677.96

$542.37

Includes taxes & fees

Deluxe Suite

Non-refundable
Breakfast Included
20% OFF$718

$574.4

Includes taxes & fees
Classic Double or Twin Room - Photo 1
Classic Double or Twin Room - Photo 2
Classic Double or Twin Room - Photo 3
Classic Double or Twin Room - Photo 4
Classic Double or Twin Room - Photo 5
Classic Double or Twin Room - Photo 6
Classic Double or Twin Room - Photo 7
Classic Double or Twin Room - Photo 8
Classic Double or Twin Room - Photo 9
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Classic Double or Twin Room

1 King Bed OR 2 Large Twin Beds237 sq feet Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - LED television Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phone; cribs (free) available on requestComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Visual doorbell notificationNeed to Know - No rollaway/extra beds availableNon-Smoking, pet friendlyRoom/bed type depends on availability at check-in

22 m2
Sleeps 3
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Classic Double Or Twin Room

Non-refundable
Room Only
20% OFF$222.19

$177.75

Includes taxes & fees

Classic Double Or Twin Room

Non-refundable
Breakfast Included
20% OFF$262.89

$210.31

Includes taxes & fees
Economy Room - Photo 1
Economy Room - Photo 2
Economy Room - Photo 3
Economy Room - Photo 4
Economy Room - Photo 5
Economy Room - Photo 6
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Economy Room

1 Double Bed160 sq feet Internet - Free WiFi 500+ Mbps (good for 6+ people or 10+ devices) Entertainment - LED television Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room serviceSleep - Hypo-allergenic bedding, a pillow menu, and bed sheets Bathroom - Private bathroom, bathtub, bathrobes, and slippersPractical - Laptop-compatible safe, laptop workspace, and phoneComfort - Air conditioning, daily housekeeping, and heatingAccessibility - Accessible bathtub, wheelchair accessible, wheelchair-accessible doorway width (inches): 35, wheelchair-width doorways, doorbell and phone notification, low-height counter and sink, magnifying mirror, bathroom emergency pull cord, grab bar in bathtub, lowered counter and sink height (inches): 24, and area rugs in roomNeed to Know - No cribs (infant beds) availableNon-SmokingRoom/bed type depends on availability at check-in

15 m2
Sleeps 2
1 Double bed (131-150 cm wide)
Amenities
Coffee/tea makerMinibarTelephoneAir conditioningHair dryerBathrobe

Economy Room

Non-refundable
Breakfast Included
20% OFF$247.34

$197.87

Includes taxes & fees

Guest Reviews

8.4
Excellent1186 verified reviews
AI Summary

Guests highly rate the excellent location and frequently praise the friendly staff.

Categories

Cleanliness8.2
Service9.0
Location9.2
Room Quality8.7
Amenities7.7
Value for Money8.6
Food and Beverage7.7
Overall Experience8.2

Select topics to read reviews

R
RainerdeDE
Verified booking
solo_traveller
Standard Room
Stayed in Apr 22, 2026

"Excellent"

8.0
Helpful?
A
ANDREAitIT
Verified booking
solo_traveller
Standard Room
Stayed in Apr 21, 2026

"Nel cuore di Cracovia"

8.0

Posizione perfetta, ambienti molto eleganti e sontuosi, stile "Old Money" tradizionale, spazi molto ampi, sia le camere che le parti comuni, stile "retrò" molto gradevole. Staff sollecito ed efficiente, ogni richiesta eseguita senza indugio.

L'hotel è antico, in pieno centro storico: questo gli da indubbio fascino, ma alcuni dettagli (mobili, sanitari e le stesse tubature a detta di una receptionist cui ho chiestod ella potabilità dell'acqua) sono "vecchi" e andrebbero, nel rispetto dello stile classico, rimodernati.

Helpful?
B
BoberplPL
Verified booking
solo_traveller
Standard Room
Stayed in Apr 20, 2026

"Exceptional"

10.0
Helpful?
M
MaurizionoNO
Verified booking
solo_traveller
Standard Room
Stayed in Apr 12, 2026

"Exceptional"

10.0
Helpful?
H
HELENgbGB
Verified booking
couple
Standard Room
Stayed in Apr 10, 2026

"Exceptional"

9.0
Helpful?
M
MónikahuHU
Verified booking
family_with_children
Standard Room
Stayed in Apr 9, 2026

"Exceptional"

10.0
Helpful?
A
aurelianroRO
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"super central"

10.0

Am avut o experiență excelentă la Grand Hotel. Hotelul este extrem de curat și bine întreținut, ceea ce a contribuit mult la confortul șederii. Locația este perfectă – chiar în centrul orașului, cu acces rapid la principalele atracții turistice. În imediata apropiere se află numeroase străzi pline de baruri și restaurante, ideale pentru plimbări seara sau pentru a descoperi atmosfera locală. Hotelul este foarte frumos, elegant și oferă o ambianță plăcută, potrivită atât pentru relaxare, cât și pentru explorarea orașului. Recomand cu încredere pentru oricine vizitează Cracovia și își dorește cazare centrală, curată și confortabilă.

Helpful?
Λ
ΛΑΖΑΡΟΣgrGR
Verified booking
couple
Standard Room
Stayed in Apr 8, 2026

"Exceptional"

10.0
Helpful?
A
AnaísmtMT
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"A charming and well-located hotel with great service, although some room details could be improved for comfort"

6.0

What I liked most about the hotel was, without a doubt, how beautiful it was. The place has a lot of charm and is very well maintained, which makes the stay even more enjoyable from the very first moment. The location is excellent, perfect for getting around easily and exploring the city without any hassle. In addition, the staff were very friendly at all times, always willing to help and make the experience as comfortable as possible. Another very notable point is the cleanliness: everything was spotless, very well organized, and carefully maintained, which is always greatly appreciated.

As for the negative aspects, there were several details that felt quite uncomfortable. The main issue was the design of the bathroom within the room. It was built at the back, with two access points (on the right and left), and in the middle there was a huge bathtub which, to get from one side to the other, you either had to jump over or walk all the way around the room. Showering was especially difficult, as you had to get into that bathtub and then get out however you could. On top of that, the shower hose was extremely short; if you were taller than 1.60 m, it was almost impossible to use it properly. In practice, it couldn’t really be used as a shower, and getting out of the bathtub was quite uncomfortable and even a bit dangerous. A senior person would definitely have had serious difficulties using it. On the other hand, something else that felt a bit odd was the way the bed was made. In our case, even though it was a double bed, it was prepared with individual bedding instead of large sheets and a single duvet. I’m not sure whether this is something typical in Poland or simply that they didn’t have larger covers, but in any case, it felt quite uncomfortable.

Helpful?
Ł
Łukasz Muca plPL
Verified booking
couple
Standard Room
Stayed in Apr 7, 2026

"Very Good"

7.0

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