Burbank Inn and Suites

The worst experience ever! The front lobby door was always locked and people at the front desk were incredibly rude! They need to improve on management skills.

Horrible experience. I had two employees stay at this hotel. One employee convinced the front desk to give him a key to the other employee's room. He entered the room while the employee was sleeping and took money. Needless to say, shame on the employee. My question is why in the world would the front desk give someone a door key if they are not staying in the room. VERY NEGLIGENT. Also, supposedly the two rooms were missing a soap dish each and I was charged 30 dollars for two soap dishes.

Nothing

It was old, dated and worn furniture and wasn’t a good value.

Ok

We did not have breakfast there.

The $100 deposit in order to get the room when I went to check in with my confirmation.

At first from the small parking lot it looked iffy but then when my family and I got into the room we were very happy. Comfy beds, updated shower tub and sink. We were very pleased with our stay!

The room was fairly large with a king-size bed, dresser, desk and chair, a cocktail table and couch. There was also a mini fridge and night tables on each side of the bed. There was a lamp on each night table, a floor lamp and an overhead lamp. The bathroom had a toilet and tub with ample space. Outside the bathroom door was a sink and vanity cabinet. There was a coffee machine with regular and decaf coffee packets, cups and packets of plastic utensils, and sugar. There was also a hair dryer. The room was in need of a paint job, with the most need being the ceiling, which looked like there had been a leak from the upstairs room. The heat worked. I didn't use the AC. It was a decent value for the price.

Extra friendly, helpful staff.