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8.7 / 10 Guest Rating

Holiday Inn Express & Suites Sylva / Dillsboro by IHG

26 Rufus Robinson Road, Dillsboro, us

Holiday Inn Express & Suites Sylva / Dillsboro by IHG - main view

About the Property

Convenient Location in the Western North Carolina Mountains
Located just 3 minutes' drive from historic Dillsboro city centre, our hotel offers easy access to Western Carolina University, Harrah's Cherokee Casino, and Great Smoky Mountains National Park.

Modern Amenities for a Comfortable Stay
Each room at Holiday Inn Express & Suites Sylva / Dillsboro is equipped with a Keurig® coffeemaker, 42-inch TV with HBO® channels, microwave, and refrigerator. Enjoy a hot breakfast buffet every morning and take advantage of our on-site business center.

Smoke-Free Property with Indoor Pool and Free WiFi
Relax in our indoor pool, stay connected with complimentary WiFi, and rest assured knowing our hotel is non-smoking for your comfort.

Book your stay at Holiday Inn Express & Suites Sylva / Dillsboro for a memorable experience!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

Renovation work is done at the property. The entire floors are under renovation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

One-Bedroom Suite - Photo 1
One-Bedroom Suite - Photo 2
One-Bedroom Suite - Photo 3
One-Bedroom Suite - Photo 4
One-Bedroom Suite - Photo 5
One-Bedroom Suite - Photo 6
One-Bedroom Suite - Photo 7
One-Bedroom Suite - Photo 8
1/8

One-Bedroom Suite

Executive room features a spacious seating area with a large work desk, sofa, microwave and refrigerator.

30 sqm
Sleeps 4
1 Extra-large double bed (Super-king size) (181-210 cm wide)
1 Sofa bed (Variable Size)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

One-Bedroom Suite

Non-refundable
Breakfast Included
20% OFF$188.28

$150.62

Includes taxes & fees
Standard King Room - Photo 1
Standard King Room - Photo 2
Standard King Room - Photo 3
Standard King Room - Photo 4
Standard King Room - Photo 5
Standard King Room - Photo 6
Standard King Room - Photo 7
Standard King Room - Photo 8
1/8

Standard King Room

This nonsmoking room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room

Non-refundable
Breakfast Included
20% OFF$170.51

$136.41

Includes taxes & fees
Queen Room with Two Queen Beds - Disability Access - Photo 1
Queen Room with Two Queen Beds - Disability Access - Photo 2
Queen Room with Two Queen Beds - Disability Access - Photo 3
Queen Room with Two Queen Beds - Disability Access - Photo 4
Queen Room with Two Queen Beds - Disability Access - Photo 5
Queen Room with Two Queen Beds - Disability Access - Photo 6
1/6

Queen Room with Two Queen Beds - Disability Access

This spacious suite features a microwave and a refrigerator. The bathroom has a roll-in shower.

30 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Queen Room with Two Queen Beds - Disability Access

Non-refundable
Breakfast Included
20% OFF$251.65

$201.32

Includes taxes & fees
Standard Room with Two Queen Beds - Photo 1
Standard Room with Two Queen Beds - Photo 2
Standard Room with Two Queen Beds - Photo 3
Standard Room with Two Queen Beds - Photo 4
Standard Room with Two Queen Beds - Photo 5
Standard Room with Two Queen Beds - Photo 6
1/6

Standard Room with Two Queen Beds

This nonsmoking room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$164.61

$131.69

Includes taxes & fees
Queen Suite with Two Queen Beds - Photo 1
Queen Suite with Two Queen Beds - Photo 2
Queen Suite with Two Queen Beds - Photo 3
Queen Suite with Two Queen Beds - Photo 4
Queen Suite with Two Queen Beds - Photo 5
Queen Suite with Two Queen Beds - Photo 6
1/6

Queen Suite with Two Queen Beds

This nonsmoking suite features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 6
1 Sofa bed (Variable Size)
2 Queen bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

2 Queen Suite

Non-refundable
Breakfast Included
20% OFF$202.34

$161.87

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
Standard Room - Photo 5
Standard Room - Photo 6
Standard Room - Photo 7
1/7

Standard Room

This room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 2
1 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard Room

Non-refundable
Breakfast Included
20% OFF$164.61

$131.69

Includes taxes & fees
King Room - Hearing Accessible - Roll-in Shower - Photo 1
King Room - Hearing Accessible - Roll-in Shower - Photo 2
King Room - Hearing Accessible - Roll-in Shower - Photo 3
King Room - Hearing Accessible - Roll-in Shower - Photo 4
King Room - Hearing Accessible - Roll-in Shower - Photo 5
King Room - Hearing Accessible - Roll-in Shower - Photo 6
1/6

King Room - Hearing Accessible - Roll-in Shower

This accessible room features a cable TV, a hairdryer and ironing facilities.

30 sqm
Sleeps 2
1 Extra-large double bed (Super-king size) (181-210 cm wide)
Amenities
Coffee/tea makerShowerTVTelephoneAir conditioningHair dryer

Standard King Room with Communications Accessible Roll-in Shower

Non-refundable
Breakfast Included
20% OFF$170.51

$136.41

Includes taxes & fees
Standard Queen Room with Two Queen Beds and Extra Floor Space - Photo 1
Standard Queen Room with Two Queen Beds and Extra Floor Space - Photo 2
Standard Queen Room with Two Queen Beds and Extra Floor Space - Photo 3
Standard Queen Room with Two Queen Beds and Extra Floor Space - Photo 4
Standard Queen Room with Two Queen Beds and Extra Floor Space - Photo 5
1/5

Standard Queen Room with Two Queen Beds and Extra Floor Space

The spacious double room features air conditioning, a coffee machine, as well as a private bathroom boasting a bath and a shower. The unit has 2 beds.

30 sqm
Sleeps 4
2 Queen bed (151-180 cm wide)
Amenities
ShowerTVTelephoneAir conditioningHair dryerRadio

Standard Queen Room with Two Queen Beds and Extra Floor Space

Non-refundable
Breakfast Included
20% OFF$221.88

$177.5

Includes taxes & fees
Suite, 2 Queen Beds - Photo 1
Suite, 2 Queen Beds - Photo 2
Suite, 2 Queen Beds - Photo 3
1/3

Suite, 2 Queen Beds

2 Queen BedsInternet - Free WiFi Entertainment - 65-inch Smart TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Free local calls, double sofa bed, and desk; cribs (surcharge) available on requestComfort - Air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 6
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite with Two Queen Beds

Non-refundable
Breakfast Included
20% OFF$200.13

$160.1

Includes taxes & fees
Suite, 1 Bedroom - Photo 1
Suite, 1 Bedroom - Photo 2
Suite, 1 Bedroom - Photo 3
1/3

Suite, 1 Bedroom

1 King BedInternet - Free WiFi Entertainment - 65-inch Smart TV with premium channelsFood & Drink - Refrigerator, microwave, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower/tub combination, and hydromassage showerheadPractical - Free local calls, double sofa bed, and desk; cribs (surcharge) available on requestComfort - Air conditioningNeed to Know - Housekeeping on requestNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTVTelephoneAir conditioningHair dryerRefrigerator

Suite, 1 Bedroom

Non-refundable
Breakfast Included
20% OFF$223.46

$178.77

Includes taxes & fees

Guest Reviews

8.7
Excellent311 verified reviews
AI Summary

Guests highly rate the clean and comfortable and frequently praise the friendly staff.

Categories

Cleanliness8.7
Service9.2
Location8.7
Room Quality8.2
Amenities8.2
Value for Money8.7
Food and Beverage9.2
Overall Experience8.7

Select topics to read reviews

S
SchrinerusUS
Verified booking
family_with_children
Standard Room
Stayed in Jun 14, 2026

"Good"

5.0

Breakfast was terrible both days we were here at 7am hardly nothing was put out… pancake machine was broke no fruit all the hot food was burnt.. we were very disappointed in the breakfast only good part was the coffee and cereal… beds where amazing the rest of the hotel was so comfortable and clean!!

The pool was broken.. that’s why we booked this hotel… plus the horrible breakfast the last 2 days have given us

Helpful?
S
StefanieusUS
Verified booking
family_with_children
Standard Room
Stayed in May 18, 2026

"Good"

4.0
Helpful?
J
JohnusUS
Verified booking
extended_group
Standard Room
Stayed in May 9, 2026

"Terrible experience"

1.0

Been going there for years. Worst stay we ever experienced. Wondering if it's new owners or mgmt.

Checked into 1st room and toilet didn't flush and had existing waste by previous occupant. Was handed a plunger by staff and told to plunge it myself as maintenance wasn't available. I declined. Was moved to second room which was unsatisfactory, finally moved to another room with a king and pullout couch. Corners of room weren't vacuumed, bathroom vents were filthy, toilet leaked on bathroom floor and was slow to flush, AC didn't seem to work and thermostat didn't control anything. Pullout couch was extremely uncomfortable with metal bars digging into your back. Breakfast was also lacking. All in all one of the worst hotel experiences I've ever had and have always stayed there and was extreme happy in the past. Not sure what is going on now.

Helpful?
C
CindyusUS
Verified booking
couple
Standard Room
Stayed in May 6, 2026

"Exceptional"

10.0
Helpful?
M
MachadousUS
Verified booking
extended_group
Standard Room
Stayed in Apr 30, 2026

"Excellent"

8.0

It was clean and updated. Staff was friendly. Location was good.

Helpful?
D
DwayneusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 28, 2026

"Very Good"

7.0

Nothing to do around there

Nothing to do there

Helpful?
C
camilausUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 23, 2026

"Our stay was safe and comfortable"

10.0

Great breakfast variety

Can’t decide yet

Helpful?
K
KimberlyusUS
Verified booking
family_with_children
Standard Room
Stayed in Apr 10, 2026

"Good"

5.0
Helpful?
C
clydeusUS
Verified booking
solo_traveller
Standard Room
Stayed in Apr 6, 2026

"Exceptional"

10.0
Helpful?
P
PatsyusUS
Verified booking
extended_group
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

9.0
Helpful?
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