Best Western Plus Arrowhead Hotel

The location is great, right off the freeway with a Stater Brothers right across the street. The room was clean and well stocked. The bed was comfortable with 4 pillows. There was a fitness room and a pool.

This hotel needs someone to stay at the front desk. Both times we needed someone at the front desk we had to wait a long time. One time we had to go find the person attending the breakfast and she had to text him to come back. When Nathanial did come back he acted like it was an intrusion on his free time. He asked the right questions like how was your stay but it was more like a rehearsed speech instead of actually wanting to know. My husband was having surgery and when I messaged the hotel that I might need an early check in so he could lay down the response I got felt totally uncaring. It said, "If your room is clean you will need to pay and additional $50 plus tax to check in early. I don't mind paying more for an early check in but on a $93 room it seemed a bit much. When checking in I asked him where the closest parking to the room was and his response was "you can park anywhere on the property". In the past when staying at a Best Western the front desk has always been very helpful and acted like it was a pleasure to answer any questions, not this time. The breakfast was okay, but we were not expecting beans, tortillas, and scrambled eggs with chorizo. I was not able to find any milk or fruit but there was yogurt and a waffle maker.

Omg Brittney was the best I love how she was on top of everything and it was busy but this girl was very nice and made my experience better, thank you will be back again

Breakfast was the best part of this hotel the girl I believe her name was Brittney was amazing she made sure everything was good and asked if I was enjoying my stay I will definitely be coming back to this hotel

Se cobraron el depósito y ya van 5 días y nada que lo devuelven

Everything was good, except for WiFi signal, which was a bit slow. Other than that, all good. Very friendly staff.

The hotel was great for the price and staff was very welcoming, the Breakfast was also great. the ease of check in and out was something i liked as well