Melia Palma Marina

Firstly the following does not reflect the front staff. Arrived to find the front entrance under construction and no area to park to check in, no instructions to the parking garage which was located behind the building and had to travel many blocks to find it. Had to carry my own bags up 3 flights of stairs as no elevator in garage and no where to park in front of hotel to unload the bags. Next the bed in our room was on an old cheap spring frame (not a box sping matress) that would squeak very loudly when you moved. Not what was expected at a Meila propery( maybe at a cheap 1 star property.) Went front desk to try and get a room with a proper box sping matress to be able to get a decent nights rest,only option was to upgrade our room at our expense of and addional 50 euros per night. The front staff tried their best to help us out. These failures fall on the hotel management and Melia.

Beautiful hotel, excellent location, unfortunately work was being done outside!..... These things have to be done and I'm sure it will all be lovely when finished.

Great staff great hotel.. Going back again!!!

Very impressed with this hotel on every level. Lovely staff, classy decor, fantastic breakfast and comfy room with all amenities. Will definitely be making a return visit.

We have stayed here before and really enjoyed our time. This time however there was construction work all around the hotel, from outside the hotel to the balcony from our room.

Not as nice as on the pictures. Pool smaller than it actually is

We stayed on the level which was well worth the extra cost. Friendly staff throughout and our room was very comfortable. The only downside was that we had a sea facing/side corner room from which we had a lovely view but the noise during the night was horrendous. There are nightclubs and bars behind the hotel and every morning at around 3-4am when people left the clubs there was a lot of shouting from loud jovial revellers. Not blaming the younger generation they were obviously having a good time, we did the same in our younger days. Then to cap it all on the last night the rubbish lorry collected in the very early hours with its reversing siren at full blast. This is our only criticism which I think would not have disturbed us quite so much had there been better quality patio doors and windows which might have had some noise cancelling effect. There is major road works going on in front of the hotel all the way along the marina which although not nice to look at didn’t spoil the holiday. Once you cross the road, which is a major feat, it is a beautiful walk on the other side but beware it is over a mile to the centre of Palma which is not suitable for everyone. All in all we would recommend this hotel but avoid room 618 if you want a peaceful nights sleep.

Check in was stressful - after a long overnight flight, I was jet-lagged and groggy. I couldnt find my reservation number and they wouldn't let me check in without it. I have copies of emails with the hotel and my name and credit card number from booking but they wouldn't 'find' the reservation. After about an hour of frustration and stress they finally managed to check us in. The room was nice, relatively clean and comfortable (paint could use refreshing and carpets needed cleaning) but had a great view. Ultimately it was a good stay, but that checking in was pretty awful, and Palma is FULL of construction right now which takes some of the fun out of it, too.

The hotel was lovely , the reception area layout was a little confusing and difficult to navigate area

A lot of construction going on in the area, the rooms look cheaply updated, and it was noisy at nights. The rooms are NOT soundproof recommend eat plugs. The rooms weren’t the cleanliness the first time the cleaners came through there was a pair of underwear found and put on the bed that were not ours. Which is disgusting. Wasn’t a terrible stay but not worth the price.