TownePlace Suites by Marriott Bentonville Rogers

Hotel was pretty run down. Room had a bad smell, didn't feel very clean. Bathroom had mold growing on the ceiling and exhaust fan sounded like it was about come apart. Tub faucet dripped. Staff was mostly friendly and pleasant. Basic hotel style breakfast. Housekeeping only happens once per week unless otherwise requested. Not impressed overall and would not stay again.

The beds were comfortable. Nice pillows. We had a full size refrigerator plus a dishwasher. Dishes and a stove top. We didn’t need them this time, but might in the future.

Clean and comfortable. I love having a kitchen in my room. Quiet. Decent free breakfast options. Convenient location right off the highway, only a few minutes from downtown, and next to a small grocery store

Ease of access to the room. Room was laid out uniquely. The chair was really comfortable!

The room had a little bit of a scent in it. Not sure what it was.

Unfortunately we did not have a great experience here. We stayed for 4 nights at this overpriced hotel and had to ask repeatedly to have our room cleaned! Finally after 3 nights they did a "refresh" of the room. We also had difficulty using points to pay for the room. We were told it was all set only to discover it was wrong. The one good thing was a staff member did follow thru and got it corrected and called us to verify it was done.

Dishwasher leaked. Refrigerator didn’t stay shut properly.

Everyone was courteous and professional Room was very clean Good hot breakfast

Place was a little run down. Water stains, caulk job sloppy and elevator looked like one for freight

Upon arrival, staff worked very hard to allow me to check in early and find a room that was cleaned after traveling a long way, but that’s where the good service ended. I need to note that I did not push for an early check in but was only asking & I was prepared to wait in the lobby if needed. In the room, the AC unit was in need of repair so badly that no one could sleep with it on. It was so loud when it was cooling that it would have woken me up every few minutes, so I opted to turn it off at night. Secondly, the fridge was frozen up, with ice on the shelf, so that when the ice in the fridge was thawing, it leaked onto the floor. Third, the faucet in the kitchenette was leaking over the counter when used. Fourth, there were signs of mice via mouse droppings on the floor. 5th, someone’s dirty socks were still in the room. I was far too tired when I checked in to bother with the AC unit, and the other items showed up later in the 2 night stay. I do expect better than this, but it would have been too cumbersome to change rooms after I was unpacked so I tolerated it all.

I liked to room set up and how the kitchen and the desk was facing the tv and not behind my back.

LOTS of kids running the halls.