Best Western Center Inn

I arrived at 11:30 pm during a blizzard. The man at the desk was friendly. My room had the heat turned on. Nice touch. My room was very clean and nicely appointed. Very comfortable bed. The only thing missing was a hairdryer. The walks were being shoveled the next morning by a difference friendly man. I would stay here again coming or going from the airport.

The staff members we met were amazing! We were in town for a cruise that was leaving the next day. When we got to town, it was 9pm, raining and we didn't know the area (we're from out of state). To top it off, I didn't have enough funds on my card for the security deposit (which was my fault, I had withdrawn cash for the cruise). The man behind the counter was so amazing, he could tell we were desparate and in a bind and he waived the fee since we were only staying for a single night. Sadly I don't have such a high opinion of the facility itself, but I wanted to make sure I gave credit where credit was due.

There were unfortunately no other highlights. The room itself wasn't very clean. The lamps and other fixtures in the room were dusty and rusted. The shower pressure wasn't good, and I could still see stains and shampoo streaks from whoever had been in that room last, so it definitely wasn't cleaned very well. Before this, I've never stayed at a hotel with doors that face out (motel style, I guess?). But I was on a budget and decided to take a chance. I will not be taking that chance again. The lighting was terrible outside, and the walls were so thin I could hear other guests having arguments or partying. There were some shady-looking people standing around that definitely did not make the area feel very safe. The breakfast the next day was also lacking; there was barely more than cereal, some watery-looking egg patty things, and individual pieces of bread in ziplock bags.

The staff member Terrell made our stay pleasant. He was very friendly and willing to go above and beyond to make sure our needs and issues were taken care of. To me, he exemplified the character of a hotel manager even though he wasn't. Promote him please!!!

I liked everything about my stay… I really like the fact that you can use the express checkout and just leave your keys in the room and text on your checking out

I have no complaints

The check in the lady with the glasses was pretty chill about my absolutely horrible experience i had and that’s it

To start off i didn’t know i had to pay a 100$ deposit for the room it wasn’t stated on the website. I still paid it none the less ( i haven’t gotten it back it’s been 3 days but we’ll get to that later here ) , so upon going into my room with my spouse the first thing we always check is the sheets in ANY hotel we go to.. when i say the sheets was absolutely FILTHY! Like i was absolutely shocked?? I’m like did they literally just put the covers back and didn’t even bother to lift them and check them ? So we go to the other bed it’s literally MOLD ON THR SHEETS!! MOLD !! So my souse said it’s NO way i can sleep in this filth. I just paid 400$! 400$! I know that’s not a lot to yall but cmon! So they did try to offer another room but me working in the hotel industry i know that it’s typically 1-3 housekeepers on the clock which means if one room looks like this your taking a gamble on another room. So i requested a refund but since i booked through a 3rd party i couldn’t get my money or my refund back for a week. So i had to use a credit card and pay 600$ for the nearest next decent cheap hotel because i thought best western was the optimal choice. And as of right now I STILL HAVENT GOTTEN MY 100$ deposit back !! Worst hotel experience of my life i ran my credit card up 1000$! When i should’ve only paid 400$ to stay at best western !

Hotel Parking, Breakfast Included and Very Good

No Sink Stopper

Reasonably priced and relatively close to a music festival we attended. We were given a little bag of snacks when we checked in, it was a very kind gesture and my son greatly appreciated the snack.

We accidentally left my children’s sound machine, we contacted the property the day we checkout, they told us they would mail it. It has been a month and we have no received it. When I’ve reached out twice within the last two weeks and they will not respond to me.

Location was great

Pool was down for 3 day we couldn't swim