Holiday Inn Express Hotels Biddeford by IHG

I was not happy when I arrived and they said our room was on the second floor. I had asked specifically on the Expedia app for first floor , due to some mobility issues. The gentleman at the counter quickly found a room on the first floor. He was pleasant and very apologetic. The price was a little higher than I wanted. Hard to pay that much when you don’t use the pool, or eat the breakfast.

The hotel was clean and the room was a good size. The bed was very comfortable.

There was no parking when we got there. They gave me a different room than I booked. He told me they could refund me, but we would have to leave by checkout time. Which would leave us nowhere to go. I booked a king deluxe room with spa bath, the person at the front desk said there isn't and spa baths in this hotel. So nothing got done.. still very unsatisfied.

Nothing broken or disgusting. Tired and outdated for sure. One of the vehicles on the lot looked like it had been there for years. My room was open and unlocked when I got there, so that was unnerving. But I highly appreciated the vending machine in the lobby and the fact that the fridge and microwave worked. Staff were friendly and helped. Bfast was solid. Only lasts until 9:30am but it got us out of the room quicker

I like the upgrade to the hotel I stay here offen

Well when I got to my door the door was already some what open. When I went into the bathroom someone had been in the bathroom cause they did not flush there were hair all over the floor of the shower

Friendly service, very clean and decent value for this chain hotel - especially in a location near the ocean during summer season. As usual the free breakfast is nothing great (good coffee though) - kind of a bummer they only serve breakfast until 9:30am on Saturdays and Sundays. Fortunately there were a number of very good breakfast spots nearby.

Clean enough, staff was nice!

THE PARKING WAS TIGHT. OUR ROOM WAS NEXT TO POOL. BASEBALL TEAM WAS THERE AND THROWING BASEBALLS AGAINST THE WALL TO OUR ROOM. We had the front desk go and have the kids stop throwing the balls against the wall. The room smelled and the smell came from a bottle of cleaning the maid left in the room. The AC was off and had to have the front desk turn on the AC as it was off in the middle of the summer. Breakfast was good. Staff was friendly and helpful.