Quality Suites Irving-Las Colinas

Amazing helpful staff

The service we received from Carol, the manager, and her staff far exceeded our highest hopes. Not only was the shuttle service from DFW spot on and timely, but ;throughout our stay the kindness and warmth exuded was so greatly appreciated. The hotel building and grounds are kept up beautifully and the charming guest room is spacious, clean, comfortable and well laid out. Every amenity we might need has been thought of and provided. I felt safe, welcomed and appreciated. The breakfast provided was served hot and fresh. The variety of yummy food choices and the incredibly delicious coffee helped make the start of our day ideal. How I wish that every hotel was like this one…filled with caring staff and a manager who delight in providing outstanding service and who are committed to excellence.i highly recommend Quality Suites here in Irving, TX as your next destination hotel. I hope we return soon!!

Overall, good hotel

Our stay was for 3 days. Location was great with plenty of food options around and it was close to the Irving Convention Center. Free breakfast from 6:30am-9:30am. Room was clean and had all the standard amenities. Blackout Curtains are present just hidden behind false curtains so you still get privacy. Closet is behind the large mirror. Tv has standard cable. No stream apps. We had a slight issue with our first room’s door not locking and the hotel was able to switch rooms very quickly, which we appreciated. Location felt safe, plenty of parking and each one of the staff members was very friendly, helpful and attentive. A Quality stay indeed.

The staff were excellent, really nice young lady and her mom. Thats the only good thing about the place. The place needs updating, it's in bad condition. I checked out early because the room sink was broken, they were kind enough to refund the nights i didn't stay. If it's 1 night stay and you are on a budget and dont care about the extras or anything fancy then go right ahead.

First room we got the toilet was full and backed up. We were placed into a different room which smelled like cigarettes. The mattress was like being a bounce-house, and not in a good way. Neither of us got any sleep.

Hotel and stay was okay - nothing special. Room was clean and good sized. Bed was okay. Soft mattress but not terrible. Bathroom faucet sprayed water everywhere. Very low hot water pressure in morning for shower. Reported both at checkout. Breakfast was kinda laughable. Hot options were some sausage links and tater tots and make your own waffle. No eggs. Small pastry selection and some yogurt. No cereal or even milk. I was there for one night because of an issue at another hotel so it was fine for what I needed but not somewhere I'd pick for a longer stay.

Good price and nice staff.

Was not what I was expecting. Room was moldy because of the ac unit. The window had water in it the whole time, we all had a cough before we checked out. Something in the moist air for sure. I honestly won’t be back here. Breakfast was below average to say the least with very little options and the eggs were too watery.