Hotel Dagmar

Beliggenhed, den autentiske stil, god informativ info på sms inden ankomst,

Der var ikke helt styr på morgenmaden… Der manglede tang til at tage rundstykker med (ikke hygiejnisk at bruge fingerne), scrambled æg alt for løst, bedre kaffe - smagte som som industrikaffe, men godt brød.

This place, to put it nicely, is a paradox. There's all the olde worlde charm, which is its brand. The creaky wobbly floors, stained glass windows etc. Denmark's oldest hotel – all that. But but but… No service. No handicap facilities. Senior people having to heave their cases up and down the challenging narrow staircase with its perilously low ceiling. I saw a women with walking difficulties struggling down. No one to help. In fact, there only seem to be 3 main staff members. They obviously don't do help. In fact, the reception closes at 6.00 pm. You're left to it after that. We wanted to watch telly in our room. It wasn't working. Or maybe it was just the remote needed new batteries. We'll never know. There was no one to turn to. They proudly announce on the little cheap photocopied piece of paper they hand you on check in that they don't clean the rooms! I guess they claim it's for eco reasons. I would suggest it's budget. 'Denmark's oldest hotel' wants to turnover as much cash as possible. And they certainly DON'T clean the rooms. The shower area in our room was a disgrace – muck and mould on the tiles and a stain that looked like blood or ear wax on the ceiling. Shocking. Then there's a shower curtain that doesn't reach the floor. I don't know how they get away with this. The café/restaurant terrace – which looks exactly the same as all the other cafés on the square – is clearly a great earner for them. But the kitchen is at the back of the hotel. So, if you happen to be in the reception area, all you experience is waitresses racing through from the kitchen to the terrace, with plates of deep-fried food, the smell of which not only lingers in the ground floor area, but also travels up to the other floors. Yugh! Breakfast is a sad affair. You enter the gloomy rooms. I looked to check if the buffet was ready. I assumed it wasn't. But it was. It was just so mean and meagre, you could hardly see anything. No one to supervise – of course. No juice. Machine coffee that tasted like instant. There was one of those supermarket plastic tubs of honey. Good news. But the bad news is that there was only a millimetre (max) of honey in the container. Of course no one to tell. It has to be one of the worst breakfast buffets I heve ever experienced. Even all those cheap chain hotels – Ibis, Motel One etc - do far better and always have someone in charge. The chain that owns this hotel should be ashamed of itself.

Sehr zentral, schönes historisches Hotel am zentralen Platz

Etwas besserer Service beim Frühstücken wäre schön, es fehlte gegen 9 Uhr an allem, sie waren überfordert und nicht optimal vorbereitet

Unique to its age and style.

We liked it.