Ramada Belize City Princess Hotel

AC and WiFi is not top of the line in some areas of the hotel but the convenience to all the events is everything

The water view was very beautiful, but they need to upgrade the tv’s cause it wasn’t working properly and they don’t have an iron inside the rooms.

Rooms was trash, no outlets for charging devices!

First, there was no help or offer of help with luggage upon arrival. Not even a cart was provided. Second, they offered to switch our room because we had one extra person. We agreed and realized there was no microwave. We asked to go back to the other room and get a rollaway bed (which is supposed to be available upon request). The desk insisted that it wouldn't be big enough for an adult. We asked them to show it to us and it turns out to be 3 mattresses stacked, but still big enough to fit an adult. I'm not sure why it was made to seem like we couldn't use it. Third, we had called down for room service and we were told we had to leave our room to come downstairs to look at the menu before ordering. There was no menu in the rooms and room service is supposed to be avaliable so that we don't have to leave our rooms. When questioning the food menu and being helped by someone other than the front desk, we went back to the front desk and asked them about what we were told by the other employee. The front desk spoke to the lady and within ear shot said that we were the ones that keep complaining which made us even more uncomfortable. Fourth, we asked for our laundry to be done. Most places would collect laundry, but the hotel told us we had to bring it downstairs and we had to pick it up to bring it back upstairs when it was done. Fifth, when we ask for house keeping, we don't even get a full serving of towels to use when we paid for 3 people to be in the room.

Was good overall, just didn't have a microwave in the room.

Very nice staff

loved the pool

The Princess Hotel needs a lot of up keep! This hotel needs a full remodel and not just a few coats of paint. We went on a family trip, we had three rooms total. We had to switch all three rooms due to the air conditioning wasn’t working properly. They hesitated with switching our rooms. The a/c is a must when it’s 90 degrees, mind you the fan was also broken along with the tv which could not change Chanel’s and the refrigerator that leaked. There was no posted notice or were we notified that the swimming pool would be closed for our entire trip. They serve uncovered free breakfast every morning for the hotel guest and flies to enjoy. You receive one towel and one washcloth per room when you two or three people to a room. The customer service definitely needs a lot of improvement. I will never stay here again! This was the worst hotel that I ever stayed at.

Lots of issues with this hotel. It is run down. Do not stay here. They do not plan to renovate. Also nobody uses the pool for some weird reason.

Everyone waa very nice