Graduate by Hilton Dallas

Aging mattress

Rating is zero. I did not get an upgrade and they had upgrades available and with my status I should've have an upgrade and a late check out but that wasn’t given to me even though they had rooms available. The staff knocked on my door continuously from 9 AM until 1 pm with a late check out I'm entitled to a 4 PM check out. To knock on my door seven times and call six times is unacceptable. I was also supposed to receive 20% discount on food with status and didn’t receive that either. This hotel is more of a 2 star hotel. Be warned.

Very conveniently located, and I got a great night of sleep! Luxurious feel without the hefty price tag.

Wasn’t super clear on parking but I ended up being able to park around the corner for free overnight and it was fine.

Conveniently located to SMU. Clean and wonderfully decorated rooms.

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Have stayed here multiple times and highly recommend. Across the street from SMU, convenient to everything in Highland Park, short drive to downtown. Small and intimate, but big enough for plenty of amenities.

Located next to SMU in a quiet place with pool and bikes available. Restaurant/bar on site and very convenient to Snyder Plaza, however it’s under construction.

Decent size room. Pet friendly.

The fridge had a lock and key, and it didn't shut all the way unless you slam it. No microwave. There's a balcony facing a really bad looking complex. We weren't sure if it was some sort of halway house or what, but it was bad looking. Weird being across from the college at that. The toilet base was really loose, and it made you feel like we would fall off if you didn't sit slowly and just right. Valet only in the smallest of lots. Not worth the price.

This is not a four-star hotel. The A/C is loud and wakes you up during the night. Water pipes bang during the night. The closet has two or three hangers available. There is noise in the front rooms from traffic on Hillcrest Avenue. Service in the restaurant was poor. Lampshade had hole in it, was hung crooked, and the light bulb was burned out. Furniture was unimpressive. Have been twice billed a "property amenity fee" and have no idea what this is. Over priced and overrated. Will not stay there again.