Bahia Hotel & Beach House

The room had zero privacy was at pool level even we had “privat” jacuzzi. We found dead cockroaches. The room didn’t even close. The had to call maintenance 2 times to fix it. My girlfriend peeed on accident during her period on. The bed and the over chargege us 480 USd to repair cleaning damamges. Which is completely unacceptable. Plus I lefts my car keys and phone at the hotel for, and they magically only my car keys appear after we paid for all theextra charges only the car keys but the iPhone wasn’t never found.

We respectfully request Booking.com’s assistance in resolving this matter in a fair, prompt, and professional manner before we are forced to pursue further action. Throughout our stay, we experienced a pattern of treatment that we found discriminatory, condescending, and noticeably different from the treatment afforded to foreign tourists. As local guests, we felt we were treated with less respect and consideration, which raised serious concerns regarding potential discriminatory practices. In addition to the numerous issues previously reported—including the complete lack of privacy despite booking a room advertised with a private jacuzzi, sanitation concerns such as dead cockroaches found in the room, repeated maintenance failures involving a door that would not properly close or lock, excessive cleaning charges, and the mishandling of our personal belongings—we also encountered significant problems during the payment process. Hotel staff refused to provide a payment link or any alternative electronic payment method to settle the alleged outstanding balance. At the time, my wallet was inside my vehicle, but I was unable to access it because my car keys had gone missing. Despite claiming that their systems were limited, hotel personnel were nevertheless able to access and process payment information directly through their terminal. This raises serious concerns regarding authorization procedures, data privacy, and the handling of guests’ personal information. Furthermore, after we paid the disputed charges, my previously missing car keys suddenly became available and were returned to me, while my mobile phone was never recovered. The timing of these events only adds to our concerns regarding the handling of guest property and the overall transparency of the hotel’s conduct.

So clean loved the boho chic decor

Closeness to the beach and the open air beautiful vibe

This place is fabulous for when you want to be in the heart of things without the huge resort scene. Beautiful rooms with a courtyard pool area and swim up bar. Christian is fantastic and very attentive to all our needs. Nizu is an amazing sommelier and operator of the food and beverage experiences. Between Bar Esquina at the hotel and SUR beach you will enjoy fantastic food and atmosphere. We brought a large business group and everyone said it was one of the best ever. Thanks to Tonia and her team in the sales department for putting it all together. Juan Carlos and Eduardo at SUR will make sure you have the best time along with the whole team. Too many great people to mention them all. You will find it very clean and the lines and bedding were top notch!!!

Miss Claudia was so helpful, and so kind. Very Patient. 10/10 customer service!

Great location. Friendly staff. Clean rooms. Beach house expensive only downside

An absolute gem in Cabo San Lucas! The Bahia Hotel and Beach House delivers the perfect blend of a chic boutique vibe, top-tier service, and an unbeatable location. From the moment we arrived, the staff went above and beyond to make us feel welcome, accommodating every request with genuine warmth. The rooms are beautifully designed, modern, spotlessly clean, and incredibly comfortable. The real highlight is their SUR Beach House. It is situated on the absolute best swimmable stretch of Medano Beach, offering incredible views, a fantastic atmosphere, and amazing food and drinks. You are also just a short, easy walk away from the marina and the town's vibrant nightlife, making it the perfect home base. Whether you want to relax by the beautiful, serene pool or enjoy the energy down at the beach house, this hotel offers the absolute best of Cabo. We cannot wait to return!

Girlfriends trip. The place is absolutely beautiful!! Staff goes above and beyond to make your stay wonderful, Front desk and reservations worked with us to resched trip due to an illness. It couldn't have been smoother. Definitely a 5 star resort.. It is not huge, a more intimate place, you feel like family.

We had a truly wonderful experience at Bahia and Sur Beach House for our first ever trip to Cabo. The hotel is extremely comfortable and the location perfect for our needs: just off the beach but also easily walkable to the marina district and local restaurants/shops/bars. The staff is outstanding and truly friendly, we had exceptional service throughout the stay. Many will look for a hotel right on the beach but it would be a shame to overlook Bahia. The beach house is a short walk or complimentary cart ride away and we spent most our days with our feet in the sand, alternating between relaxing and swimming/floating. The food and drink at the beach house, pool bar, coffee shop, and Bar Esquina are all delicious and a huge selling point. Finally, its central location allowed us to easily explore many other local restaurants. We will absolutely be back!

We had a very special trip to Cabo for my wife’s birthday. The Bahia was excellent, as usual, and treated us like family. From Cristian providing a warm welcome every day to Lilian helping me plan a special champagne delivery, the service was outstanding throughout our stay. Our room was wonderful, clean, spacious, and comfortable in every way. Our dinners and breakfasts at Bar Esquina were excellent as well. We are already planning our next trip.

Excellent hotel with good service and at a good location within walking distance to beach. I stayed for one night and enjoyed the clean rooms and good aroma in room, staff were friendly and helpful and the hotel is situated at a location that is nice for walking. Highly recommended! The rooms however do not have beach views but other than that it was excellent.