Tortuga Lodge

The place offers really unique and relaxing experience. The grounds are beautiful, the staff is extremely helpful and accommodating. We loved the rooms though hard surfaces could use better cleaning and BR could use an upgrade. The ac was dripping pretty badly on the first day of our arrival but it was quickly fixed. The food, staff and their services were impeccable. My biggest disappointment had to do with the steep fee charged for tours. We knew that direct booking through any hotel would be a bit more expensive but 3 times more felt simply exploitative. All the tours offer the same experience but you would pay a third or less booking with external providers. Additionally, there is no access to places outside the hotel except their services which were both quite expensive and limited in times. Also we were not aware that the last boat to get to the lodge leaves at 3:00pm. We had to change our flights to arrive a day early so we could make it on time from SJ. I wish someone would have informed us of this at the time of booking or on their site.

We stayed in three locations/hotels in CR. Tortuga Lodge was our favourite. The staff and service were exceptional. Always a smiling face. Nice touch to remember all our names. Very flexible. Food was excellent and nothing was a problem. Wish we had stayed longer. Thank you Tortuga for a wonderful experience. X

All of the staff were very helpful, friendly and made the difference. Food at the hotel was particularly good, tasty and very well presented.

Beautiful facility and wonderful staff who are so friendly and helpful. The food is excellent and plentiful. We only did two activities (extra charge) but both guides were outstanding. We highly recommend Tortuga Lodge.

We loved everything about our stay at Tortuga Lodge. If you're looking for a place that provides both luxury and adventure, this is it. I never imagined I would enjoy a 6:00 am boat ride in the pouring rain on Rio Tortuguero, but since I was comfortably ensconced in my hotel provided poncho, I could fully appreciate the bounties of nature in all of its glory. The abundance of wildlife, skillfully pointed out by our wonderful hawk-eyes guide, Luis, truly made this a unique and special adventure. The highlight of our visit was the 10:00 pm trip to the Caribbean side to see greenback turtles nesting. No photos allowed or necessary. This incredible experience seeing turtles emerge from the water and watching them dig a hole with their flippers and lay their eggs is seared in my memory. While I know our guide Luis had experienced this thousands of times before, his enthusiasm for each new wonder of nature for us made each sighting all the more special. The hotel staff was amazingly friendly and helpful. Kudos to the chef for our wonderful meals. All in all, we had a fabulous three days at Tortuga Lodge and hope to return again soon!

We loved everything about our stay: food, nature, location, services and customer care. It is not the cheapest but you get what you pay for. We would recommend and definitely would stay again. Thank you for taking care of us.

Overall this is a great place for the location. Staff was very kind and gracious, but would make promises but sometimes little follow through. The trails were closed due to flooding but the property and pool were beautiful and the food was great! Would stay again.

exceptional service. Very hospitable staff. Exquisite food. Very relaxing environment.

The Tortuga Lodge is a one of a kind experience. We used their transfer from the dock at La Pavona. From the time we stepped on the boat we were treated like first class guests. Our captain and first mate both made sure to point out the different animals to see on the boat ride to the lodge. The staff at the lodge is extremely helpful in coordinating activities and even coordinating boat trips to town of Tortuguero, which saved us a bunch of money in water taxi fees. The rooms are amazing. The view and wildlife on site are amazing. There is no a/c which I read some negative reviews about, but we didn't seem to need it. There are no windows, only screens so there is a breeze and the rooms don't get hot and stuffy. I wish we had more than 2 nights. The menu is limited, but a short boat ride to Tortuguero and there are plenty of dining options. The kids enjoyed playing in the pool and I enjoyed reading in the hammock house. My kids were able to fish off their little pier and they provide everything, the poles and bait, but be careful, there are a lot of puffer fish and they are quite toxic. We hiked the property and glad we took up the offer for their supplied rubber boots because it is muddy! Also, they have a supply of sunblock and bug spray for guests to use. And boy, the bug spray was quite handy during the hike. I would love to come back in the future.

Glorious setting, a really special place, well worth the effort to get to, the staff are amazing