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8.6 / 10 Guest Rating

Real de la Palma

Avenida de la Bahía no. 4, Col. La Ropa, Zihuatanejo, GRO, 40895, Zihuatanejo, MX

Real de la Palma - main view

About the Property

Relaxation at Your Fingertips
Indulge in onsite massages while soaking in the picturesque views from the terrace and garden. Enjoy complimentary Wi-Fi, tour assistance, and BBQ facilities during your stay.
Dining and Socializing
Savor meals at El Vigía or grab a snack at the deli. Join in the daily complimentary reception to mingle with other guests and opt for a cooked-to-order breakfast.
Comfortable Accommodations
Unwind in one of the 25 air-conditioned rooms with free Wi-Fi and cable TV. Each room features a safe, hairdryer, and daily housekeeping for your convenience.
Ready for a relaxing getaway in Zihuatanejo? Book your stay at Real de la Palma now!

Facilities & Amenities

Free WiFi
Terrace
Garden
Designated smoking area
Outdoor furniture
Breakfast available (surcharge)
Multilingual staff
Front desk (limited hours)
Tours/ticket assistance
Free reception

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

Pool access available from 9:00 AM to 9:00 PM.Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. No pets and no service animals are allowed at this property. Contactless check-out is available.

Check Room Availability

1 night · 2 adults

No rooms available

We couldn't find any available rooms for these dates and guests. Try adjusting your search criteria.

Guest Reviews

8.6
Excellent14 verified reviews
AI Summary

Guests highly rate the cleanliness and frequently praise the friendly staff.

Categories

Cleanliness9.0
Service8.8
Location8.5
Room Quality8.5
Amenities8.5
Value for Money8.5
Food and Beverage8.5
Overall Experience8.6

Select topics to read reviews

Y
Yadira Arisbe
Verified booking
Standard Room
Stayed in Jul 13, 2025

"Exceptional"

10.0

La propiedad muy fresca mucha vegetacion todo muy limpio las cabañas muy acogedoras las toallas olian muy rico muy limpias .el personal super amable no molestan no hay restricciones molestas ahora si qye para ellos la tranquilidad y comodidad del huesped es lo importante nos vamos muy contentos y a una cuadra caminando de la playa la ropa hermosa y tranquila playa

Helpful?
N
Nancy
Verified booking
family
Standard Room
Stayed in Jul 19, 2024

"Excellent"

8.0

Shower did not work well and the room door had push-in locks that would be easy to unlock without a key.

Helpful?
K
Kata
Verified booking
family
Standard Room
Stayed in Jul 2, 2024

"Exceptional"

10.0

The host was great.

Helpful?
M
Maria
Verified booking
family_with_children
Standard Room
Stayed in Nov 22, 2023

"Exceptional"

10.0

Exelente atencion e instalaciones.

Helpful?
L
Luis
Verified booking
Standard Room
Stayed in Nov 5, 2023

"Exceptional"

10.0

Todas las facilidades que Real de La Palma ofrece, han llenado nuestras expectativas… Muy satisfechos por la estancia, y por seguro, que si regresáramos en un futuro, volveríamos a hospedarnos en este bello y acogedor hotel… Gracias a los dueños y al personal por todas sus atenciones… See you soon guys!!!

Helpful?
J
Jessica
Verified booking
family
Standard Room
Stayed in Jun 29, 2023

"Exceptional"

10.0

We really enjoyed the owners/staff. They were so welcoming and helpful. We were extremely impressed by the restaurant. The food was 5star, love put into every dish.

Helpful?
V
victoria
Verified booking
Standard Room
Stayed in May 2, 2023

"Good"

4.0

Mucho ruido, camas incomodas y el baño roto

Helpful?
A
Araceli
Verified booking
Standard Room
Stayed in Dec 6, 2022

"No funciona el WiFi"

8.0

Todo agradable, el servicio excelente, limpio y confortable Lo único es que la señal de WiFi no llegaba hasta las cabañas😔

Helpful?
L
Lydia and Efrain
Verified booking
Standard Room
Stayed in Jan 9, 2022

"Wish it was better"

6.0

I really wanted to like this hotel. The grounds are truly a beautiful boutique style hotel with greenery jungle atmosphere. We (a large family occupying 4 family cabin rooms and 1 couples room) arrived around 8 pm to find out that the large pool was empy and out of service. We had to go to the smaller pool in the back of the property which was already occupied by a large family. It was very dark and seating for only a few people. We had to go get our chairs from our rooms patio. Tried to get food service and our server Rogelio was kind and hard working but the kitchen staff could not get our orders right and I ended up not even getting my food at all, went to bed hungry. My room was a little weird and old and my daughter found spiders in the beds frame (made of cement). Do not expect a super comfy bed and spotless room. Go if you are ok with things not being perfect in exchange for beautiful scenery and walking distance to playa ropa beach. Oh yeah another thing the bar was not able to make any of my favorite cocktails. Had to stick to tequila sunrises and beer. They have a lot of improvements to make but i think they do have potential.

Helpful?
M
María
Verified booking
family_with_children
Standard Room
Stayed in Jan 2, 2022

"Exceptional"

10.0

Me encanto la cabaña mucha privacidad, el restaurante delicioso, la ubicación maravillosa, personal muy amable con sus excepciones pero en general lo recomiendo mucho, es un lugar con mucha vegetación solo mucho cuidado con los animalitos

Helpful?
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