The Rittenhouse Philadelphia

Highly recommended

A lovely hotel with high standards and excellent service. The location was perfect in Philadelphia. Shopping in the area was great. And facing Rittenhouse Square, a beautiful spot.

Carpet is dirty, smelled, old and in need of upgrades. The hotel should be renovated for the price of the rooms. Get with the program people. Staff was nice and helpful…. Hotel is in great location, but could not believe how dirty and old it was …. Esp in light of the cost! I deserve a refund.

We just came back after 10 years. We were not disappointed! We love the brunch at La Croix. Looking forward to Scarpetta on our next visit. Stopped by the bar for a drink and to people watch and enjoyed live music and a lively but nice crowd. Love the LeLabo toiletries. Super comfy bed and pillows. I am A sucker for plush bathrobes and slippers which they offered. Was convenient to have an iron in the room too! We got to stroll Rittenhouse Square Park- which is directly outside. Great shops and restaurants within walking distance makes it a pleasure to stay here. Will be back when we are back in Philadelphia .

Location is great

We stayed at the Rittenhouse to celebrate our wedding anniversary in relaxing luxury. However, the hotel did not deliver. Our stay was "average" and did not offer any of the perks of staying at a 5-star hotel. The concierge was not available the entire stay which meant that the complimentary car service to our dinner outings was not available. Other issues contributing to an average score included: the room not having a remote control for the television, the coffee machine being unplugged with the outlet not easily accessible, broken wine glass was not replaced, and no turndown service. We were expecting much better customer service like a welcome card from the manager, a pastry (or some other welcome gift) in the room when we arrived or when we returned from a day/evening out, or other services that would set the Rittenhouse apart from other hotels with lower star ratings. We did like the location of the hotel. It was convenient to shopping, restaurants, and other amenities. Aside from our dinner reservations, we were able to walk to all of our destinations and enjoy the city.

Everything was delightful

This was my bday stay!! And i enjoyed the Spa experience

Wonderful stay! Very quiet and staff is exceptional.

staff very kind and helpful … rooms very stately and charming … very nice atmosphere and relaxing.