Quality Suites Nashville Airport

Truly there was nothing nice. We ended up not even staying because if how filthy it was and the staff was incredibly rude about us not wanting our babies crawling around a filthy hotel.

The rooms were absolutely disgusting. We were not the only group there trying to cancel our booking because of how filthy it was. When I went down to ask if maybe they accidentally put us in a room that hadnt been cleaned yet (trying to give the benefit of the doubt) the front desk lady was snippy, rolling her eyes, and unhelpful. The carpets were actually sticky somehow, the walls were full of mystery drips, there were spots of something on the headboards and dresser, there was a giant mystery stain on the couch. It truly looks like they hadnt bothered cleaning it in years. The lobby of the hotel wasnt in much better shape with wallpaper peeling out of order signs everywhere. It honestly should've been our first clue.

Nothing gross

Completely Unacceptable — Avoid This Hotel Our stay was one of the worst hotel experiences I’ve ever had. The room was dirty, poorly maintained, and clearly not cleaned between guests. Under the sofa bed cushion we found used underwear, and there were food crumbs and debris under the bed. The floors had black stains everywhere, and most surfaces outside the breakfast area had a greasy film from not being cleaned. The Keurig had mold, the microwave didn’t work until we discovered it wasn’t even plugged in and the electrical box was half out of the wall — a fire hazard. The toilet seat was broken, shifting dangerously when used, and the shower didn’t drain, filling the tub with water. Customer service was just as bad. When we asked for a blow dryer, we were told they’d “call other rooms to find one.” When we pointed out the dirty underwear and crumbs, the response was simply, “Oh, sorry, we clean the rooms really.” Asking for towels felt like an inconvenience to the staff. For $135 a night, this place should not feel like a run‑down, neglected motel. Between the filth, the broken fixtures, the mold, and the safety issues, this hotel is absolutely not worth staying at.

Picture

Pictures are deceptive. This place is disgusting and has an old smell, couldn’t stay here. Got a refund

I loved the room. Very spacious. Comfortable, clean. Quite. I have no complaints

The Mexican restaurant has a waitress that gave me and my family a problem Other than that I loved this place

The queen beds and the lobby

The wall in the room was smeared with make up, the room was also dated and sofa was stained and uncomfortable. Staff was nice but very unprofessional upon checking out as she was asleep on the lobby sofa and we had to waker her up to check out.

Close to airport and restaurant

Don't have bottle water in rooms anymore