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8.8 / 10 Guest Rating

Holiday Inn Franklin - Cool Springs by IHG

1738 Carouthers Pkwy, Brentwood, Tennessee, 37027, Brentwood, US

Holiday Inn Franklin - Cool Springs by IHG - main view

About the Property

Recreational Amenities
Indulge in the outdoor pool and fitness center for a rejuvenating experience during your stay.

Dining and Entertainment
Savor a delicious meal at the on-site restaurant or unwind with a drink at the bar/lounge.

Event Spaces and Business Services
Benefit from the 24-hour business center, banquet hall, and meeting room for seamless events and conferences.

With its convenient location near CoolSprings Galleria, Holiday Inn Franklin - Cool Springs, an IHG Hotel in Brentwood offers a perfect blend of comfort and accessibility. Experience a relaxing stay with top-notch amenities and excellent service. Book now for an unforgettable getaway.

Facilities & Amenities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Outdoor pool - seasonal
Elevator
Fitness facilities
Conference space

Important Information

Check-in & Out

Check-in
Check-out11:00 AM

Property Notes

The seasonal pool will be open from May to September. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Cashless payment methods are available for all transactions.This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check Room Availability

1 night · 2 adults

Available Rooms

Room, 1 King Bed, Accessible (Accessible Tub) - Photo 1
Room, 1 King Bed, Accessible (Accessible Tub) - Photo 2
Room, 1 King Bed, Accessible (Accessible Tub) - Photo 3
Room, 1 King Bed, Accessible (Accessible Tub) - Photo 4
Room, 1 King Bed, Accessible (Accessible Tub) - Photo 5
Room, 1 King Bed, Accessible (Accessible Tub) - Photo 6
1/6

Room, 1 King Bed, Accessible (Accessible Tub)

1 King Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Low-height view port in doorNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

King Room with Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$184.64

$147.71

Includes taxes & fees
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 1
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 2
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 3
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 4
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 5
Room, 2 Queen Beds, Accessible (Accessible Tub) - Photo 6
1/6

Room, 2 Queen Beds, Accessible (Accessible Tub)

2 Queen Beds350 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Wheelchair accessibleNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

Premium Queen Room with Two Queen Beds and Mobility Accessible Tub

Non-refundable
Room Only
20% OFF$176.89

$141.51

Includes taxes & fees

Premium Queen Room with Two Queen Beds and Mobility Accessible Tub

Non-refundable
Breakfast Included
20% OFF$195.51

$156.41

Includes taxes & fees
Standard Room - Photo 1
Standard Room - Photo 2
Standard Room - Photo 3
Standard Room - Photo 4
1/4

Standard Room

1 King Bed OR 1 Queen Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-Smoking, pet friendlyRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

Standard Room

Non-refundable
Room Only
20% OFF$147.24

$117.79

Includes taxes & fees

QUADRUPLE Accessible

Non-refundable
Breakfast Included
20% OFF$187.75

$150.2

Includes taxes & fees
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 1
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 2
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 3
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 4
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 5
Standard Room, 2 Queen Beds, Accessible (Communication Accessible) - Photo 6
1/6

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

2 Queen Beds350 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

2 Queen Mobility Accessible With Accessible Tub

Non-refundable
Room Only
20% OFF$152.68

$122.14

Includes taxes & fees

2 Queen Mobility Accessible With Accessible Tub

Non-refundable
Breakfast Included
20% OFF$185.17

$148.14

Includes taxes & fees
Suite, 1 King Bed with Sofa bed (Dining) - Photo 1
Suite, 1 King Bed with Sofa bed (Dining) - Photo 2
Suite, 1 King Bed with Sofa bed (Dining) - Photo 3
Suite, 1 King Bed with Sofa bed (Dining) - Photo 4
Suite, 1 King Bed with Sofa bed (Dining) - Photo 5
1/5

Suite, 1 King Bed with Sofa bed (Dining)

1 King Bed and 1 Double Sofa Bed400 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingRoom/bed type depends on availability at check-in Connecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
1 Sofa bed (131-150 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

King Suite Non-smoking

Non-refundable
Room Only
20% OFF$192.06

$153.65

Includes taxes & fees
Standard Room, 1 King Bed - Photo 1
Standard Room, 1 King Bed - Photo 2
Standard Room, 1 King Bed - Photo 3
Standard Room, 1 King Bed - Photo 4
Standard Room, 1 King Bed - Photo 5
Standard Room, 1 King Bed - Photo 6
1/6

Standard Room, 1 King Bed

1 King Bed400 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Free local calls, double sofa bed, and laptop-compatible safeComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

37 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

1 King Standard

Non-refundable
Room Only
20% OFF$148.08

$118.46

Includes taxes & fees

Standard King Room

Non-refundable
Breakfast Included
20% OFF$182.94

$146.35

Includes taxes & fees
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 1
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 2
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 3
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 4
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 5
Room, 1 King Bed, Accessible (Roll-In Shower) - Photo 6
1/6

Room, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, bathtub or shower, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Low-height view port in doorNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 2
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

King Room with Hearing Accessible Roll In Shower - Non-Smoking

Non-refundable
Room Only
20% OFF$184.64

$147.71

Includes taxes & fees
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 1
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 2
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 3
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 4
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 5
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 6
Room, 1 King Bed, Accessible (Communication Accessible) - Photo 7
1/7

Room, 1 King Bed, Accessible (Communication Accessible)

1 King Bed300 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Accessible bathtubNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

28 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

King Room - Disability Access Hearing Accessible Roll-in Shower

Non-refundable
Room Only
20% OFF$159.86

$127.89

Includes taxes & fees

1 King Mobility Accessible With Accessible Tub

Non-refundable
Breakfast Included
20% OFF$192.59

$154.07

Includes taxes & fees
Standard Room, 2 Queen Beds - Photo 1
Standard Room, 2 Queen Beds - Photo 2
Standard Room, 2 Queen Beds - Photo 3
Standard Room, 2 Queen Beds - Photo 4
Standard Room, 2 Queen Beds - Photo 5
Standard Room, 2 Queen Beds - Photo 6
1/6

Standard Room, 2 Queen Beds

2 Queen Beds350 sq feet Internet - Free WiFi Entertainment - Flat-screen TV with premium channelsFood & Drink - Refrigerator, microwave, coffee/tea maker, and room service (limited hours)Sleep - Premium bedding and bed sheets Bathroom - Private bathroom, shower/tub combination, free toiletries, and towelsPractical - Laptop-compatible safe, iron/ironing board, and laptop workspaceComfort - Air conditioning and daily housekeepingAccessibility - Braille signageNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

33 m2
Sleeps 4
2 Queen Bed (150-160 cm wide)
Amenities
Coffee/tea makerTelephoneAir conditioningRefrigeratorDeskMicrowave

2 Queen Standard

Non-refundable
Room Only
20% OFF$147.24

$117.79

Includes taxes & fees

2 Queen Standard

Non-refundable
Breakfast Included
20% OFF$185.17

$148.14

Includes taxes & fees

Guest Reviews

8.8
Excellent143 verified reviews
AI Summary

Guests highly rate the friendly staff and frequently praise the good value.

Categories

Cleanliness7.6
Service9.6
Location9.1
Room Quality7.6
Amenities8.6
Value for Money9.1
Food and Beverage9.6
Overall Experience9.1

Select topics to read reviews

N
Nora
Verified booking
Standard Room
Stayed in Jul 7, 2025

"Good"

6.0

Property was clean. The room nice.

Helpful?
V
Vicki
Verified booking
Standard Room
Stayed in Jul 2, 2025

"Exceptional"

10.0

I always enjoy my stay. Excellent staff, Excellent Food, Comfortable. Everyone is kind.

Helpful?
V
Vicki
Verified booking
Standard Room
Stayed in Jun 18, 2025

"Excellent"

8.0

Loved the restaurant. Excellent food! Wonderful staff . Very helpful. Room was clean but a little musty. Overall a very nice comfortable place to stay and convenient to shopping mall. I would stay there again.

Helpful?
R
Robert S
Verified booking
partner
Standard Room
Stayed in Jun 15, 2025

"Exceptional"

10.0

Quick and easy check-in! 👍 Nice and clean.

Helpful?
S
Shawndreka
Verified booking
family
Standard Room
Stayed in Jun 12, 2025

"Good"

6.0

Needs updating and cleanliness could’ve been much better. Staff however was very friendly.

Helpful?
J
James
Verified booking
Standard Room
Stayed in Jun 8, 2025

"Excellent"

8.0

Overall, this hotel is clean and the staff is efficient and attentive. However, my room had a rock-hard bed and I had to hunt for basic amenities such as a water glass.

Helpful?
C
Christina
Verified booking
Standard Room
Stayed in Jun 3, 2025

"Exceptional"

10.0

Clean!

Helpful?
J
James
Verified booking
Standard Room
Stayed in May 28, 2025

"Good Stay waiting for Security Deposit Refund"

10.0

The stay was comfortable and cozy despite the fact the concert I was in town for was postponed and I was unable to attend. Everything else was fine. I'm still waiting for my security deposit for the room to be refunded back as I left it in perfect conditon.

Helpful?
T
teresa
Verified booking
family
Standard Room
Stayed in May 28, 2025

"Good"

6.0

My only complaint is everyone should speak English. They were very kind, but housekeeping spoke zero English.

Helpful?
V
Verified traveler
Verified booking
Standard Room
Stayed in May 25, 2025

"Exceptional"

10.0

I really liked having the shampoo, conditioner, lotion, hand wash and body wash in pump bottles. So handy!

Helpful?
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