The Grove Inn

staff very helpful

I expected elevator but it was not available

The property is more like a B&B than a hotel. Its location is central to many things. Entrance is easy with the key fob. It's nice to have coffee in the lobby at all times.

The room is odd, not really set up for suitcases. The bed was comfortable although the pillows were flat. The bathroom was weak. There is literally no place to put your toiletries, particularly for two people. The noise level is high for a hotel.

Great location. Very pleasant staff. Clean and comfortable. Excellent value for San Francisco.

You can hear other guests quite often. Ear plugs were provided.

Nice boutique hotel near Alamo Square. We wanted to avoid downtown. Great room, very comfortable bed, plenty of room and a lot of charm in an old building. The structure itself dates to 1865 and has a lot of history, but it's modern in every way and very comfortable. Aziza at the front desk was very helpful in every way and I would stay there again any time I am in town. Highly recommended.

Lovely accommodation in the best location

Gentillesse du personnel

Chambre un peu sombre

An affordable place to stay near Alamo Square, yet located in a quiet neighborhood. The room was comfortable and clean, although a bit on the smaller side. It feels more like a guesthouse than a traditional hotel, which worked perfectly for us. I especially loved the thoughtful touch of chocolates and biscuits left in the room each day during housekeeping. We would definitely stay there again.

Reception hours are quite limited

The location of the Grove Inn was wonderful. We rented three rooms for our family and had a wonderful time exploring the area.

The staff was not very welcoming and when asking for a simple request for water to fill the tea kettle in the main shared area I got an eye roll and she seemed put out. We had a dead bird on our window sill and told the staff and the just brushed it onto the sidewalk instead of disposing of it. We also only had one bath towel in our room and had to wait until the next day to get towels to shower. The heat was blaring in the middle of the night and our room became extremely hot I attempted to turn down the heat with the thermostat in the hall, but it was locked and could not turn the heat off. I had to wait until 9 AM until the staff came in to tell her about the issue and was greeted with a shake of the head. Overall, the location was good, but the staff was extremely unwelcoming.