Staybridge Suites Chicago - Glenview by IHG

The pictures online are exactly what you get. All of the staff are amazing. Thank you Moe!! Always clean, nicely landscaped, laundry room, and 2 big gas grills to use. Shuttle to airport also.

Good service, but the furniture in the room was dated with saggy beds and a worn couch. Covered all the basics, and the breakfast was decent.

If you 15-16 times customer and assk for small things to understand and fix. Forget, no one will help. Expedia makes mistakes and know that, but don’t want together with hotel collaboration with very nice repeat customer

No further if they don’t want to help

The Monday through Wednesday night social hrs were great! We were busy n unfortunately didnt make it but a great concept! Didnt have to pay for washing n dryer was a big plus! Didnt have to find quarters! Room was very clean, no complaints n nicely fit 7 of us! Dont forget to turn on ur ice machine in the freezer, thats ur only ice!

Stayed 2 nights. First night in 2 bedroom suite-room really needs to be update. Hugh cracks in the bathtub in one of the rooms. Just old. 2nd night in regular room. Much better, felt clean and better taken care of. Convient location to visit family.

Staybridge is our usual place of choice when staying on the Chicago Northshore. The room we had this time (417) was a bit tired in furnishings and the HVAC unit. The couch was overly soft to sit on. Pillows on the bed was overly soft, and the temperature control in the room would not work on low, only high, which was too noisy. We have stayed here the past few times we're in the area, but we may look for another option in the future.

Stayed here on a business trip. I would’ve given them 5 stars but it wasn’t that great. The door of my room was very loose you could probably push it open. That didn’t make me feel safe and when I told the front desk, the lady there said she would get maintenance on it. Also, the remote control in the bedroom only worked to turn on the tv and for the volume. It didn’t work to change the channels. When I told the guy at the front desk, he said he would get maintenance on it but didn’t even write down my room #. It seems that is their answer for anything that goes wrong. When I went to breakfast, I witnessed an older employee yelling at a guest because she was on the other side of the fruit bar. She was VERY rude. Their website also states that they have a shuttle from the airport, but when I called to find out more information, I was first told to call them when I arrive and they would send a shuttle but when I called two days before my departure, they gave me the number for a taxi service and said they do not have a shuttle. So their website is wrong and so it Hotels.com’s description of this hotel’s amenities.

Need to upgrade room. Some of them not working well

Plenty of breakfast choices!! Did not care for rhe cockroaches aroud pool area tho