Staybridge Suites Chicago - Glenview by IHG

I love Chicago and My children. I found in Chicago.

Liked quiet room. Didnt like broken floor tiles tile faded couch that looked old

Nice hotel, easy checkin, quite comfortable

Good breakfast, clean rooms.

Great stay

Check in was smooth, gentleman who checked me in at 10pm was so kind. This hotel is so clean. The room is spacious! A laundry basket was a great addition. They have dove products in the bathroom/shower. Breakfast had fruit, waffles, bagels, english muffins, sausage, mini omelets. The breakfast area had 2 staff members and were sure to keep it ckean and well maintained. The office area allowed me to print documents with no problems. They have 2 computers and printers. I highly recommend this hotel.

Not great. Upon getting to our room we could hear a very yappy little dog in the room right across from us. I almost requested a change right away, but didn’t. Anyway, two hours later (6 pm) the front desk called to say that guest was complaining about OUR noise level. We had two young boys in the room, but they didn’t seem particularly loud—and it was 6 pm. I opened the door to see if the dog was barking and an older women was standing there glaring at me. I immediately called the front desk to ask for a room change. I was told the woman lived there! Anyway, on the way to the pool, the woman returned to the hallway and gave my husband the middle finger and called him an A-hole! In front of the kids! He had some choice words with her, as I was in the middle of packing our things. So, just a total hassle and the front desk staff alluded to this not being a one off situation. Later the kids and I went to the car to get something and this lady was walking her dog….she screamed out “you’re f-ing a-holes!” Really unbelievable stuff. Both rooms were past their prime, with rips and stains in the upholstery. The floor of the second bathroom even appeared to have blood stains in the grout. The chlorine level in the pool was so high that the kids wanted to get out after a short time because their eyes were red and burning. Finally, breakfast was ok, but the staff was very rude and blocked us with a rope at precisely 10:30 and refused to let us refill a drink.

It was really nice. Our suite (2 bedroom) had plenty of space. This hotel was clean and well kept. Usually there are many odors at a hotel. Not this one. It smelled really nice and clean.

Front desk was nice they upgraded are room. The breakfast was not so good and they were. Running out of simple things like oatmeal! The breakfast staff was ok but when there was no seating and we came back at the closing they had packed up most of the food and did not offer to bring it out unfortunately so we had to go out and pay for breakfast, it nice!

very hospitable and accommodating crew!