Haven Inn

The room wasn’t clean and it smelled so weird. The pillows had

Friendly staff and management

Accessible

Bathroom was not clean properly . A lot of dirt in between tiles which is appalling

The photos for this motel are extremely misleading (side note: this is not an inn). The room I was put in wasn’t at all somewhere I felt okay sleeping; I ended up leaving and booking at a hotel elsewhere without staying just after midnight the day I checked in. From the missing drawers on the dresser, dirty floor/grim around the mini fridge, grungy bathtub, no-long-white greyed out face towels, banged up door and half puttied/painted walls, inexplicable fruit flies even though there was no food around, and mosquitos hanging out inside the room, I did not feel comfortable taking any of my items out of my luggage or sleeping in the bed. Also, I did not appreciate having to give my credit card number over the phone after being left a voicemail saying my reservation was cancelled even though it was clearly stated on Expedia that payment was due upon check in at the site. Essentially got burned for $313 that quite frankly I should have been refunded. Especially since I was told I was going to be moved to another room on the 3rd day I was meant to be there because they had someone else booked in the gross one I was in for the Friday (even though I was already there and checked in on Wednesday), which doesn’t make sense). I’m sure this motel may serve its purpose for those who aren’t discerning about cleanliness but it should not be advertised with misleading photos and information. The only positive was that the woman working the front desk was nice.

The unit was dirty, stunk & the AC did not work. Additionally I booked two nights and they told me Expedia only had me booked for one night, I ended up going to Best Western in Brantford instead, a much better experience. I would NOT recommend this location. Also, their excuse for avalibilty was for their “regulars” they keep rooms open “just in case”, sure what a great way to run a business. The last who checked me in was great, friendly and resourceful, that was the only good experience here.

Room and grounds very clean. Staff very friendly and accommodating.

It was pretty good for the most part the duvet had holes in it though and the sheets had some stains also a lot of the tv channels weren’t available but other than that it was good

Super friendly and helpful staff. Room was ok. Had everything you need. Safe, clean, park right by your room. But rough around the edges. Can't beat the price.

Likes = light , bed ac oven fridge. Peace and quiet environment away from chaos Dislikes = water , shower, ..not enough water for shower...no water taps for pure drinking , Little bit far from main highway bus stop