Holiday Inn Express & Suites Cocoa by IHG

Nathan on the front desk was excellent always conversing with us and giving us helpful hints. The whole staff was very nice. Everyone was courteous.

One elevator, not much room getting off elevator on the upper floors. Morning breakfast was good but not much room in the good area.

Good room, good breakfast and GREAT staff!!

Nothing!

Breakfast was good and location was great.

I thought the carpet in my room wasclammy and dirty. It could use a good cleaning.

The afternoon and evening staff were in front of the entrance door smoking and feeding birds and squirrels. They also allowed what appeared to be homeless people coming inside for beverages. Not a good impression for this hotel.

NA

There was construction that wasn't posted prior to booking and the hotel called with our accommodations all wrong because they needed our room. I had initially went to the wrong hotel and when I got to the correct one the lady at the front said I wish you would have called to stay there because we are over booked. The hot water was shut off in the morning when I tried to shower. I tried to wash a load of laundry after someone had just completed a load. I paid for laundry soap and the washer then it was out of order. It took maintenance forever to come and look at the washer which could never be fixed. I wasn't offered a refund for the $5 I spent on the machine.