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8.4 / 10 Guest Rating

The Palace Hotel Kota Kinabalu

No. 1, Jalan Tangki, Karamunsing, Kota Kinabalu, my

The Palace Hotel Kota Kinabalu - main view

About the Property

Surrounding Tropical Forest and Organic Garden
Experience nature at its best with a lush tropical forest setting and an organic garden right at your doorstep.

Gourmet Dining Experience
Indulge in a culinary journey at Tangerine Restaurant offering a delectable spread of Italian, Malaysian, and Asian dishes in an open-kitchen setting with picturesque views.

Relaxing Spa and Convenient Amenities
Unwind and rejuvenate at the on-site spa or take advantage of the complimentary daily housekeeping and luggage storage services for a hassle-free stay.

To immerse yourself in this eco-friendly oasis, book The Palace Hotel Kota Kinabalu today!

Facilities & Amenities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Fitness center is closed from 2026-08-31 until 2026-06-06 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 Swimming pool: Closed from Sat, Jun 6, 2026 until Mon, Aug 31, 2026 A deposit may be required at the property.

Check Room Availability

1 night · 2 adults

Available Rooms

Deluxe Room - Photo 1
Deluxe Room - Photo 2
Deluxe Room - Photo 3
Deluxe Room - Photo 4
Deluxe Room - Photo 5
Deluxe Room - Photo 6
1/6

Deluxe Room

Guests will have a special experience as the twin room offers a pool with a view. Providing free toiletries and bathrobes, this twin room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned twin room provides a flat-screen TV with satellite channels, a mini-bar, a tea and coffee maker, a wardrobe as well as garden views. The unit offers 2 beds.

26 sqm
Sleeps 2
2 Twin bed (90-130 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Deluxe Room (window)

Non-refundable
Room Only
20% OFF$75.94

$60.75

Includes taxes & fees

Deluxe Room (window)

Non-refundable
Breakfast Included
20% OFF$80.4

$64.32

Includes taxes & fees
Palace Suite - Photo 1
Palace Suite - Photo 2
Palace Suite - Photo 3
Palace Suite - Photo 4
Palace Suite - Photo 5
Palace Suite - Photo 6
Palace Suite - Photo 7
1/7

Palace Suite

1 King Bed68-sq-foot room with garden views Layout - Bedroom, living room, and dining areaInternet - Free WiFi Entertainment - 32-inch LCD TV with satellite channelsFood & Drink - Refrigerator, minibar (fees may apply), coffee/tea maker, and room service (limited hours)Sleep - Blackout drapes/curtains and bed sheets Bathroom - 2 bathrooms, shower, and rainfall showerheadPractical - Safe, laptop workspace, and phoneComfort - Air conditioning and daily housekeepingAccessibility - Bathroom emergency pull cordNon-SmokingConnecting/adjoining rooms can be requested, subject to availability

6 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerMinibarShowerSafety deposit boxTVTelephone

Palace Suite

Non-refundable
Breakfast Included
20% OFF$242.94

$194.35

Includes taxes & fees

Guest Reviews

8.4
Excellent501 verified reviews
AI Summary

Guests highly rate the good location and frequently praise the friendly staff.

Categories

Cleanliness6.8
Service9.0
Location9.3
Room Quality7.8
Amenities8.3
Value for Money8.7
Food and Beverage8.8
Overall Experience8.4

Select topics to read reviews

S
SitimyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 12, 2026

"Very Good"

7.0
Helpful?
M
mohd sadapimyMY
Verified booking
couple
Standard Room
Stayed in Jun 6, 2026

"Excellent"

8.0
Helpful?
V
Vun YinmyMY
Verified booking
solo_traveller
Standard Room
Stayed in Jun 3, 2026

"Pool area was still on renovation"

8.0

Clean and comfortable. Meals at Tangerine was good.

Room was ready only at 4pm and didnt compensate us with late check out.

Helpful?
S
SimokmyMY
Verified booking
couple
Standard Room
Stayed in May 28, 2026

"Clean. Nice small hotel."

5.0

Swimming pool currently undergoing renovation. However the receptionist offered us to use nearby hotel swimming pool.

Helpful?
Z
ZaidmyMY
Verified booking
solo_traveller
Standard Room
Stayed in May 19, 2026

"Exceptional"

9.0
Helpful?
A
Amarjit singhusUS
Verified booking
extended_group
Standard Room
Stayed in May 8, 2026

"Will recommend and go there again"

8.0

Very nice and welcoming

Enjoyed the stay

Helpful?
J
Jaipaul Daniel EbenezergbGB
Verified booking
solo_traveller
Standard Room
Stayed in Apr 5, 2026

"Exceptional"

10.0
Helpful?
J
jamesgbGB
Verified booking
couple
Standard Room
Stayed in Feb 25, 2026

"Just okay, I would not go overboard. Our room was pleasant as we had to pay for a suite"

6.0

Everything was reasonable including room. We had to select this room as at time of booking no other rooms was available, we had to select the palace suite which was more expensive. When we had to pay the actual cost was more higher than expected . I had sent messages to booking.com to no avail so not happy with booking.com!!! Also we would like to shout out to Mohamed Shafiq who was a serving at the restaurant for breakfast and dinner, he was excellent. Thank you for your professional outlook and kindness.

For breakfast the fruit selection was very poor. The displayed food was not hot, all the lids were kept open and the staff did not close them. the room was not kept clean enough. No sweeping or vaccuming. Our dining room was left dirty. Plates were not replaced with clean plates and cutlery.

Helpful?
R
Raja muhammad iqraksgSG
Verified booking
couple
Standard Room
Stayed in Feb 9, 2026

"Perfection"

10.0

Very clean and awesome place

Nothing

Helpful?
O
OxfomosamyMY
Verified booking
family_with_children
Standard Room
Stayed in Jan 26, 2026

"A Gorgeous Newly Renovated Legend Hotel of KK"

9.0

wonderful staff. no fuss checkin and checkout. the newly renovated Palace Hotel is simply gorgeous in her pristine white hallways and pastel colored guest rooms. super comfortable bed, efficient aircon, strong wifi and strong pressure shower. i love the new smart TV. the breakfast buffer has wide variety of choice with a lovely open view of the greenery next to the hotel. i like that the swimming pool is open until 10 pm and i enjoy the steam room (though the temperature of the steam room should be higher. tidak cukup panas to feel the full benefits of sweating out hehe). the housekeeping staff is helpful and super efficient. the spa on 1st floor annex building is beautiful with wonderful staff and excellent massage - friendly therapist with very good skills, firm pressure. there is a cute shop selling Sabah handicrafts at the lobby. location within walking distance to Karamunsing is definitely a BIG bonus! definitely recommended!

a little feedback for improvement - the breakfast buffet maybe needs to be fully ready a bit earlier. during my stay, i came down for breakfast around 8 am everyday (the breakfast is served starting 6.30 am, so it is a full 1.5 hours after the start time) but some food were not yet ready, specifically the sunny side up eggs at egg station and the lada padi kicap (a little letdown when you were ready to have the yummy mee goreng hehe). and i experienced this on more than one occasion. just a minor observation, not a deal breaker. hope this will improve :-)

Helpful?