Estância Solazer

Quase tudo

Quase tudo

amei, comida mto boa, recreação maravilhosa, minha filha amou tudo e assim que chegou, já perguntou se voltariamos

tudo

Very helpful and attentive staff

A comida é muito boa, parece comida caseira, a cada dia mudava o cardápio.. As sobremesas também muito bom, principalmente o bolo gelado de chocolate, minha filha se acabou.

Parque aquático , instalações, restaurante e dormitórios

The pool's rating is 7 out of 10

There is many diferentes type of rooms. The website shows photos but doesn't indicate where they are from, so be very careful with the photos. Some rooms doesnt appear in the site. The comments are from room 221, where I sayed. There is no photos similar to room 221; The WI-FI didnt work at all in the room; Celulr Vivo's signal doesn't reach the room; There's no countertop at the sink; There's no towel rack; There's no shampoo or conditioner; There's no hair dryer; The shower is electric; There are no bedside tables or lamps; There's no toilet paper holder - you have to put it on the floor. In short, the floor is used quite a lot to leave your things; There's no wardrobe to put your clothes in; The ceiling fan was 110v and was plugged into 220v, it smelled burnt - until maintenance fixed it in the second day; The bunk bed isn't a bunk bed, it's beds one above the other; There's only one outlet in the room - you can plug in the 16" TV, the mini-fridge, or the cell phone charger; There are no curtains on the windows; Blankets - it's way past time to change them - luckily I didn't need to use them; Dinner time - from 7:30 PM - and the children? Let them wait…; At dinner (included in the daily rate) there was no salad, the food was mediocre, and dessert without fruit; Room cleaning - you have to ask daily, it is not automatic; In the common areas, maintenance must not have been done for several years, maybe more than a decade; Check-in policy - from 6:00 PM and Check-out - until 3:00 PM - it seems strange because these are totally unusual schedule. I think I know the reason! At 6:00 PM when you see the room, it's quite difficult to throw everything up in the air and look for another hotel, especially when you have children in the group! That's what happened to me.

A comida é boa. Simples, mas saborosa.

A limpeza das piscinas é muito ruim. Há cabelos, gordura de protetor solar logo cedo, papéis de bala, folhas e insetos. Não há manutenção correta. Abrem pra Day use, o parque fica muito lotado e a limpeza não é adequada. Meu filho de apenas 3 anos voltou com uma virose horrível. Não recomendo uma opção de lazer que se torna transtorno. Tivemos que interromper a viagem por conta disso. Lamentável. Os salva-vidas fazem a manutenção e até mesmo a limpeza. Funcionários sobrecarregados e que não dão conta, embora tenham boa vontade. Falta manutenção em muitas partes. Guarda-sol quebrado, cadeiras com tinta descascando etc.