Razana Hotel

Most things about the facilities is average

Very clean and comfortable rooms

Undying sewage smell in room on 5th floor.

Nice large room. Excellent service. Quite a bit of outside road noise.

The staff was friendly and helpful.

You get what you pay for. It was cheap and included a free breakfast. Rooms hot and no airco. If you open the windows it’s very noisy. Staff lovely and breakfast good.

Very efficient. Staffs were very friendly

I booked this hotel last-minute when my private guide had a family emergency, so I had to fly from Mombasa to Nairobi and completely rework the last 6 days of my trip. Since I had only planned to be in Nairobi to fly in and out, I hadn’t done any research on where to stay. Fortunately, Razana was a great choice! The room was big and beautiful, the perfect retreat after a chaotic day in the city or a long safari tour. The shower is amazing, minifridge was helpful, loved the sitting area and desk space. As a solo female traveler, I felt the staff went out of their way to make me feel extra safe and welcome. While I did not eat at the restaurant, the menu is extensive and fairly-priced, and they will arrange room service if crowded (it is very popular with locals—always a good sign). While there is some street noise, I always travel with my portable sound machine, so I had no issues. If I ever return to Nairobi, I would definitely choose Razana again.

I stayed for 1 night and the checkin was smooth, the room size was great and they offer great breakfast

This place is a nice place to stay if you are looking for affordable and great staff.