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7.8 / 10 Guest Rating

The Reef Coco Beach Resort & Spa- Optional All Inclusive

Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710, Playa del Carmen, MX

The Reef Coco Beach Resort & Spa- Optional All Inclusive - main view

About the Property

Discover the ultimate beachfront getaway at The Reef Coco Beach Resort & Spa, where luxury meets relaxation in the heart of Playa del Carmen.

Unwind in Luxury
Pamper yourself at our full-service spa, offering rejuvenating massages, body treatments, and facials designed to elevate your wellbeing. Afterwards, take a refreshing dip in our outdoor pool or soak in the hot tub.

Gourmet Dining Experience
Savor exquisite flavors at our five on-site restaurants, including the premium Samurai serving Japanese cuisine. Whether it's a refreshing drink at the beach bar or a leisurely meal by the pool, your taste buds are in for a treat.

Comfortable Accommodations
Our 196 guest rooms are furnished with private balconies, LED televisions, and modern amenities, ensuring a relaxing retreat after a day of exploration.

Don’t miss your chance to make unforgettable memories—book your stay today!

Facilities & Amenities

Full-service spa
Fitness facilities
Free bicycles on site
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Boat tours on site
Parasailing on site

Important Information

Check-in & Out

Check-in
Check-out12:00 PM

Property Notes

No pets and no service animals are allowed at this property. Contactless check-in and contactless check-out are available.

Check Room Availability

1 night · 2 adults

Available Rooms

Superior Room, Garden View - Photo 1
Superior Room, Garden View - Photo 2
Superior Room, Garden View - Photo 3
Superior Room, Garden View - Photo 4
Superior Room, Garden View - Photo 5
Superior Room, Garden View - Photo 6
Superior Room, Garden View - Photo 7
Superior Room, Garden View - Photo 8
1/8

Superior Room, Garden View

2 Double Beds OR 1 King Bed312-sq-foot room, furnished balcony with garden views Entertainment - 32-inch LED TV with cable channelsFood & Drink - Mini-fridgeSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in

29 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerPrivate bathroom

Superior Room, Garden View

Non-refundable
Room Only
20% OFF$163.31

$130.65

Includes taxes & fees

Superior Room, Garden View

Non-refundable
Breakfast Included
20% OFF$186.74

$149.39

Includes taxes & fees

Superior Room, Garden View

Non-refundable
All Inclusive
20% OFF$233.56

$186.85

Includes taxes & fees
Superior Room, Pool View - Photo 1
Superior Room, Pool View - Photo 2
Superior Room, Pool View - Photo 3
Superior Room, Pool View - Photo 4
Superior Room, Pool View - Photo 5
Superior Room, Pool View - Photo 6
1/6

Superior Room, Pool View

2 Double Beds OR 1 King Bed312-sq-foot room, furnished balcony with pool views Entertainment - 32-inch LED TV with cable channelsFood & Drink - Mini-fridgeSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, free toiletries, and a hair dryerPractical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in

29 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
ShowerSafety deposit boxTVTelephoneHair dryerPrivate bathroom

Superior Pool View

Non-refundable
All Inclusive
20% OFF$218.92

$175.14

Includes taxes & fees
Premium Room, Partial Ocean View - Photo 1
Premium Room, Partial Ocean View - Photo 2
Premium Room, Partial Ocean View - Photo 3
Premium Room, Partial Ocean View - Photo 4
Premium Room, Partial Ocean View - Photo 5
Premium Room, Partial Ocean View - Photo 6
Premium Room, Partial Ocean View - Photo 7
1/7

Premium Room, Partial Ocean View

2 Double Beds OR 1 King Bed312-sq-foot room, furnished balcony with partial ocean views Entertainment - 32-inch LED TV with cable channelsFood & Drink - Mini-fridge, free minibar items, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in

29 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Premium Room with Partial Ocean View

Non-refundable
All Inclusive
20% OFF$295.73

$236.58

Includes taxes & fees
Premium Room, Garden View - Photo 1
Premium Room, Garden View - Photo 2
Premium Room, Garden View - Photo 3
Premium Room, Garden View - Photo 4
Premium Room, Garden View - Photo 5
Premium Room, Garden View - Photo 6
1/6

Premium Room, Garden View

2 Double Beds OR 1 King Bed312-sq-foot room, furnished balcony with garden views Entertainment - 32-inch LED TV with cable channelsFood & Drink - Mini-fridge, free minibar items, and coffee/tea makerSleep - Blackout drapes/curtains and bed sheets Bathroom - Private bathroom, shower, bathrobes, and free toiletriesPractical - Safe, iron/ironing board, and phone; rollaway beds (free) and cribs (free) available on requestComfort - Climate-controlled air conditioning and daily housekeepingEco-friendly - Eco-friendly toiletries, eco-friendly cleaning supplies, and LED light bulbsNon-SmokingRoom/bed type depends on availability at check-in

29 m2
Sleeps 4
1 King bed (151-180 cm wide)
Amenities
Coffee/tea makerShowerSafety deposit boxTVTelephoneHair dryer

Room Premium Garden View

Non-refundable
All Inclusive
20% OFF$274.78

$219.82

Includes taxes & fees

Guest Reviews

7.8
Very Good193 verified reviews
AI Summary

Guests highly rate the good service and frequently praise the positive ambience.

Categories

Cleanliness6.0
Service9.5
Location8.5
Room Quality6.0
Amenities7.0
Value for Money9.0
Food and Beverage7.5
Overall Experience8.8

Select topics to read reviews

M
MordechaiilIL
Verified booking
couple
Standard Room
Stayed in Jan 15, 2026

"לא שווה את המחיר בעיקר בגלל מיקום ואוכל."

6.0

הצוות היה נחמד מאוד ועזרו בכל מה שצריך

האוכל היה לא טוב בכל מסעדות המלון ובברים. ובנוסף הוגשה שתייה שהרגישה זולה ולא טובה

Helpful?
M
MohammedfrFR
Verified booking
family_with_children
Standard Room
Stayed in Jan 15, 2026

"Very Good"

7.0

La situation géographique

Le bruit à la piscine

Helpful?
A
AlessandroitIT
Verified booking
extended_group
Standard Room
Stayed in Jan 13, 2026

"Exceptional"

10.0
Helpful?
G
giuseppinaitIT
Verified booking
family_with_children
Standard Room
Stayed in Jan 11, 2026

"Exceptional"

9.0
Helpful?
M
mariagraziaitIT
Verified booking
couple
Standard Room
Stayed in Jan 11, 2026

"Ottima struttura con posto strategico e servizi buoni, cibo di qualità mediocre, da evitare i ristoranti della struttura"

8.0

La spiaggia e la pulizia

Il cibo

Helpful?
S
SvenchCH
Verified booking
couple
Standard Room
Stayed in Jan 10, 2026

"Excellent"

8.0

Das Buffet sowie das italienische und mexikane Restaurant war gut. Leider gibt es nur wenige Bars. Der geheizte Whirlpool war super!

Das Meer ist sehr dreckig und nicht wie auf den Bildern. Das Hotel ist leider in die Jahre gekommen. Minibar wurde nie gefüllt!

Helpful?
L
lipoma26LONDON, ONTARIO
Verified booking
Couples
Standard Room
Stayed in Jan 8, 2026

"Not very relaxing"

4.0

Overall, I would say the resort is just okay.  Food is nothing special although they did have a really great dinner on New Year's Eve. The entertainment staff does their best. There is a swim-up bar but no one bartending down at the pool.  You had to get out and line up at the top section.  Occasionally they would bring your drink down.  Our major complaint was upon arrival at 11:30pm we were told that we did not have a room.  They said that the air conditioner had leaked causing the ceiling to fall down in the one reserved for us.  I am pretty sure that was a lie and that they had simply overbooked the hotel knowing there was room at their sister resort. We were shipped off in a taxi to the other resort, fifteen minutes away and told that they would likely have a room by noon but no guarantee.  We were "upgraded" to premium for our trouble but there really didn't seem to be much benefit for us.  Our stay was only for 4 nights and we spent one at a different resort.  So only two and half days at our actual resort.  Not relaxing and I definitely would never stay here again.  It seems from other reviews, this is not the first time they have pulled this stunt......I should have taken them seriously.

Helpful?
S
StevenseSE
Verified booking
couple
Standard Room
Stayed in Jan 8, 2026

"It was ok."

6.0

Good location, nice pool area, nice beach.

Very bad food in the buffet, not at all a 5- star buffet. The rooms are not nice for a 5 star hotel, at least some of them and there is a connecting door from one room to the other which makes every noise be heard, you can barely have privacy.

Helpful?
M
mjp437NORTH VANCOUVER, BRITISH COLUMBIA
Verified booking
Friends getaway
Standard Room
Stayed in Jan 7, 2026

"Heaven again! Lucky me!"

10.0

Another massage on the beach with NADIA. Made it a double! Two hours with her very highly skilled hand and I was almost jelly when finished!! She is amazing to say the least. I waited a whole year to see her again…totally worth the wait. And she recognized me instantly!!! That was so nice. Thank you Nadia. I hope to see you next year! I hope you liked the little gift I made you! Email me! Hug, Mary Jane

Helpful?
E
EdenusUS
Verified booking
couple
Standard Room
Stayed in Jan 7, 2026

"Not recommended."

1.0

The location only .

Everything. From the bad smell The mold everywhere The old rooms And the most important That they are trick the customers with the all inclusive, When we got there they suddenly said that it’s not all inclusive.

Helpful?
89
10
9
10