Best Western Byron Center

It was amazing until my husband cut his foot on a nail but the staff there made sure he was given bandages and we ended up getting our room for free, well be back once the renovations are done

The power was out upon arrival to 2/3 of the hotel. I was luck enough to have a room that was functioning fully. About 1030pm I had no power until 2:30am. Staff did the best they could. I’ll stay here again

The area was clean and felt safe. The staff was amazing and made my stay pleasant. The breakfast was just okay, and the only downside was the pillows. Overall, I had a good stay."

Great place very clean and polite

The hot tub was closed the first night, open for the remaining three nights, however the bubble feature did not work. The pool was nice. Things were clean. The room was lovely and big. I only had housekeeping come and make up the room one day out of a four night stay. When I mentioned this with the front desk, they apologized but did nothing. I don’t know why this happened, I would have liked the room freshened. The air conditioning is loud, but works. Think Frozen… I requested an extra duvet as the a/c was set to 61 F the day I arrived, the room was frigid. Front desk staff while friendly, spend all their time in an office off to the side. You wait for many minutes for them to come address you when you stand at the front desk. Breakfast was lackluster, but enough to help you start your day. You’ll likely need a morning snack though before lunch. The restaurant next door looks closed and abandoned. The motel seems to cater to tradesmen, construction crews etc. many large trucks in the lot- and they park up close to the building instead of further back in the lot so that families could park closer. The room was fine for what I needed, a clean bed to rest. I wasn’t in the hotel other than to sleep. I’m also a hockey mom and I’ve stayed in way worse. If you are sensitive about your hotel experience, go elsewhere. If you just want an (outdated) but clean place to rest your head, and maybe a dip in the pool/ hot tub, try it. The price was right for what I needed/ got.

Great, very clean

We had a nice stay. It was central to what we wanted to do and quiet.

We stayed one night for a wedding. It was a nice hotel for the night.

When we checked in, we were assigned a 4th floor room. We walked to the elevator to find out it was out of order (staff had not told us this). I am disabled and walk with a cane. I can not walk up 4 flights of stairs. We went back to the front desk, no apology from staff, and were reassigned to a 1st floor room...we walked into it to find that it had not been cleaned - dirty towels on the bathroom floor, trash in the basket. We again had to go back to the front desk. Again, no apology. We were reassigned to a 2nd floor room (I agreed that I could do one flight of stairs). We went to the stairwell to find that it was disgusting....all flooring was removed so it was bare dirty concrete. no signs about construction or anything. This 2nd floor room was clean. But we had to call the front desk for a clogged toilet later that evening, and the phone did not work. We will never stay here again nor do we recommend it to anyone.

toilet to low